Residents of council properties in Gateshead wait an average of 29 days for housing repairs, while one house repair took more than three years to and numerous visits to complete, according to a . The panel decides which services they review based on various criteria. Well help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year, Youll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme, You will receive a generous mileage allowance when using your vehicle for work purposes. We will pay compensation for damage which is our fault or our contractors' fault. 3 0 obj
You can also include claims for loss of earnings and care costs if necessary.
The call-out team will make the property safe and arrange to come back the next working day to finish the repair.
Your Employees Portal - Gateshead Council "People are suffering out there and there is not one councillor that doesn't have the same problem as me.". We do still have about 45% of the backlog outstanding but the key areas have been addressed.. Time to have your say on the future of our leisure service. Wherever possible we will place the order immediately. I am so grateful for your help with getting my property repaired for me & the financial compensation awarded to me has changed my life. Copyright Andy T - 2021. If they can't show you a card, or you have any other reason to be suspicious, don't let them in.
Gateshead Metropolitan Borough Council | Complaints - Housing Disrepair We had been waiting for 12 months for the damp to be repaired by the council but got nowhere. The inspector will call at your property at an agreed time, and they will arrange another appointment to call back and finish the repair. This is known as the Right to Repair scheme. However, our partners are continuing to deliver a seriesofwebinars and onlinebusinesssupport services, for more informationplease visit ourBusiness Gatesheadevents page, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead, Advice for business, self employed and employers, Sign up to our Business Gateshead newsletter. Complain to the housing ombudsman The housing ombudsman is a free and independent service. The 2011 census, stated that the Metropolitan Borough of Gateshead was 67.0% Christian, 0.9% Muslim, 1.5% Jewish, 23.9% were not religious and 5.7% of the population refused to state their religion. Unfortunately, this job posting is expired. You will manage the responsive and planned repairs, working closely with partners to improve service delivery and outcomes for customers, and work with partners to ensure that complaints and enquiries are investigated and responded to in a positive and helpful manner. We will not give you an appointment, but we will discuss a time when you will be at home, to make sure we can do the emergency work. There's also additional service charges from 115.85 a week, this cost is eligible .
It is also possible to claim for any damage that may have been caused during repair works. Well give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell. Sanitary fixtures and fittings within the property such as toilets, sinks, baths, showers and also the relating drains, pipework and plumbing. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. endobj
The costs start from 133.38 per week for a one bedroom apartment and 156.30 per week for a two bedroom apartment. We are also unable to check groups and activities listed onOurGatesheadand attendance to these is strictly at your own risk.Terms and conditions, Contact: OurGateshead@ConnectedVoice.org.uk, We provide a range of opportunities for customers to get involved, have their say, and help shape the way we deliver our services. We manage and maintain nearly 20,000 homes across the borough and provide a range of housing services to Gateshead residents. Payslips. Your Neighbourhood Housing Team will be able to tell you more about what repairs you may be asked to pay for and how to pay. Around 3,000 council properties in Gateshead are in need of repair, it has been revealed. While you are free to make your own arrangements, Gateshead Council has negotiated exclusive low-cost cover for tenants.
Information, Advice, Services and Support - Gateshead Local Offer SEND We want as many of our customers as possible to have an opportunity to work with us to improve and co-design services in a way that suits them. A heavy recruitment drive is also under way in the local authoritys repairs and maintenance department with more than 100 posts still vacant. Our business support events remain cancelled for now. Welcome to My Housing Account - Gateshead Council's online service for council housing tenants. Were delighted that you want to come and work with us. A total of 26 contractors and three council teams are now assigned to help reduce the remaining repair backlog. If you have been injured or suffered ill health in the last 3 years because of an accident that occurred in a Housing Association property, you may be entitled to file a housing disrepair compensation claim against your landlords. Ian Mclackand, Gateshead Councils service director repairs and building services, said: In relation to the repairs backlog, we are just over halfway through that now. Gateshead Council 4.0 . "As far as I am concerned having been in business before coming into this organisation, there are a few things I would like to say.".
Gateshead Council Housing Services | OurGateshead Work continues to address 3,000 Gateshead Council property repair Bauer Media Group consists of : Bauer Consumer Media Ltd, Company number 01176085; Bauer Radio Limited, Company number: 1394141Registered office: Media House, Peterborough Business Park, Lynch Wood, Peterborough PE2 6EA and H Bauer Publishing, Company number: LP003328; Registered office: The Lantern, 75 Hampstead Road, London NW1 2PL All registered in England and Wales. Previous reviews include: Anti-social behaviour Customer service Reporting repairs Empty Property. Repairs to communal areas that affect large numbers of residents - such as stairwells, lighting, doors and windows in communal areas -are given priority. The department is on the lookout for more callhandlers and building technicians. As a tenant of any rented house, be that with your local council or housing association, you have the right to live in a safe and well-maintained property. https://www.gateshead.gov.uk/make-your-voice-heard, Understanding advocacy and how it can benefit the people you work with. Gateshead Now is a collection of the latest news from Gateshead Council.
Gateshead Gateshead Equipment Services (GES) provides disability equipment and assessments for people who are ordinarily resident in Gateshead or who are registered with a Gateshead GP. <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 595.32 841.92] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>>
Your landlord has a responsibility to carry out repairs you have reported to them in a timely manner and to a satisfactory standard. 27,852 - 30,151 a year. If you're a council tenant, you can find the department to complain to on GOV.UK Housing associations and housing cooperatives should have a formal complaints procedure on their websites. Are you a Council or Housing association Tenant with housing disrepair issues? If possible, email your repair to repairs@gatesheadhousing.co.uk Or call 0800 408 6008 Monday to Friday between 8am and 4pm. Gateshead Council Tuesday 26 April 2022, 4:42pm Gateshead council tenants are waiting an average of 29 days for repairs to be made Credit: PA People living in Gateshead Council.
Gateshead gardener's fury as garage roof plants itself in her flower If the repair team is unable to keep an appointment, they will contact you to explain the delay and arrange another appointment. For further information please contact the Involvement Team by: Civic Centre You have the chance to buy up to 10 additional holidays per year.
My Housing Account - Gateshead Council Furthermore, they must also ensure that any repairs necessary are carried out in a timely manner. If you have suffered illness as a result of your council landlords failure to maintain their property in a satisfactory condition, you may be eligible to make a claim for compensation.
Any resident with My Housing Account can access this service. 2023-03-04T19:22:59.083Z|u_Rbkf-buU61wtoKds0E2Q|ORDS-22001. Youll get a generous annual leave package of 27 days annual leave for new employees, rising to 31 days after 5 years continuous local government service. As your landlord, the council has a legal responsibility to ensure that the property you are living in is in good, safe condition and is obliged to carry out regular maintenance checks. Regent Street This is commonly known as filing a compensation claim for despair against a housing association landlord. about Our Customer Scrutiny Panel needs you! Repairs & Voids. Cllr Bernett continued: "I hope it works and I am glad we are doing something about it, but I tell you what, it needs to work fairly quickly.". VAT no 918 5617 01H Bauer Publishing are authorised and regulated for credit broking by the FCA (Ref No: 845898). Well, theres so much on offer and heres just a few of the highlights! We will tell you in advance when any work like this will happen. Vulnerable tenants will receive a quicker response to emergency work, such as heating and hot-water repairs, all year round. One of those opportunities is our Customer Scrutiny Panel, which is open to both tenants and leaseholders of The Gateshead Housing Company. The lease outlines whose responsibility it is to maintain the place and failure to do so can result in legal action being taken. Gateshead is a partner in the North East Growth Hub, a digital resource for businesses providing information on the latest support programmes, funding and events across the region. We were told by a friend that this company could help and within 6 months we received compensation for damages & all the damp and mould was removed. You should report any damage to your local housing office. We will first make sure that it is our responsibility to do the repair. Gateshead. For emergency repairs you will need to guarantee access to our contractor for the next 24 hours. You can also report a repair by informing any employee of the council's housing teamif they visit you at home, or are on your estate. We would not replace all items, only the ones that are required. As long as any of the above is a direct result of negligence by the council in their duties as your landlord, then you should certainly include them in your council and local authority compensation claims. The team continue to support start-ups, business expansion and those looking to relocate but they're also on hand to help you during the pandemic. People living in Gateshead Council properties have to wait an average of 29 days for housing repairs to be completed, according to a new council report. You will be working as a Section Manager (Repairs) and your main duties will be to manage and coach operational teams to deliver a responsive and planned repairs and maintenance service 8am to 8pm and an out of hours emergency repairs service, to customers, that focuses on right first-time repairs to maximise customer satisfaction and value for money ensuring compliance with relevant regulations. Gateshead pensioner 'shocked' at council's repair works on his home of 66 years Austen Shakespeare 18/12/2022 A Gateshead pensioner says he has been left freezing and "in shock" at. We encourage our people to think differently, do the right thing and be innovative. We are Gateshead Council's Housing Team.
Gateshead Council jobs in Newcastle upon Tyne NE20 If you continue to miss appointments for repair work you may be charged.
Section Manager - Repairs - Gateshead Council - North East Jobs Our housing offices are currently closed to the public.
Housing Repairs and Maintenance Service Gateshead - Government Online If you have suffered damage to your personal belongings as a result of the inaction of your landlord or local authority, you may wish to consider making a compensation claim. We hope to reschedule these eventsat a later date. As a tenant you are not automatically covered for any of your home contents. The report stated it took council contractors a number of attempts before a full roof repair was completed three years after it was reported. All the Storm Arwen roofing repairs will be complete, Im touching wood here, by the end of this week. Repairs - Gateshead Council Home Housing Your home Repairs As part of our commitment to quality services, we aim to provide a reliable and quick repair service. Any other gas appliances As well as the boiler, over gas appliances such as heaters and fires, cookers and gas hobs for example, need to be serviced on a regular basis. She added: "Someone has got to own it. disrepair claim against your local council, housing disrepair claim for the repair of your property, North West Leicestershire District Council, We specialise in bringing claims against housing associations, Start your claim today by filling in the form. These are repairs which need quick attention and don't need an inspection first. Clothes and material items Any clothing or other material items such as curtains, bedding etc that may have been spoilt due to damp conditions in the home or mould growth for example may be claimed for.
Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just dont want to miss. We will need to look at what has been damaged so please don't throw anything away. The backlog of repairs accumulated, according to council officers, is down to the Covid pandemic and weather events such as Storm Arwen. If so, please keep reading as youre just what were looking for! Once registered, youcan book a repair appointment, check rent balances, pay rent and other service charges, and update personal details at any time. In addition to claiming for the repairs, we can help you claim for compensation if you have suffered from injury, illness or financial setbacks as a result of the disrepair in your home. E6 2JA. Visit directory. The local authority also hopes to reduce its reliance on non-specialist contractors in the long run. You have the right to appeal if you don't agree with a decision to charge you for repairs. Check the spelling of the procedure, check that the execute privilege has been granted to the caller and check the configured security.requestValidationFunction function. Your duties will include leading on the management of employee performance and other related issues within HR guidance and legislation, effectively managing and monitoring dedicated budgets to provide best value for money and the optimum possible level of service, leading on the management of subcontractors used within the service in terms of performance and other related issues, and leading on health and safety management to ensure compliance with current legislation, specifications, and codes of practice. Weve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. However, the contractor will not ask you for any money when they call. 0191 433 5353Text: 'ENQ' and your message to 07943 115 156.housingoffice@gateshead.gov.uk, Homelessness freephone number:0800 953 7112, 9am to 5pm, Monday toThursday and 8.45am to 4.30pm on Friday, 6pm to8am weekdays, 24 hours on weekends, Open Parking, roads and transport submenu, Coronavirus (COVID-19): Arrangements for Planning and Building Control Service, Covid-19 Local Restrictions Support Grants for businesses, Christmas Support Payment for wet-led pubs, Integrated adults and social care services, Careers Information, Advice and Guidance (IAG), Personal Care Assistant jobs (direct payments), Electric vehicle (EV) charge points in Gateshead. Better Broadband in Gateshead Cyclical, Repairs and Maintenance Shop local and shop safely Covid-19 Local Restrictions Support Grants for businesses Christmas Support Payment for wet-led pubs COVID-19 Business Support Grant Council and elections Open Council and elections submenu Do you want to work with us in helping to create spaces that are great to work and/or live in? We aim to offer an appointment for all urgent and routine repairs, at a date and time (morning or afternoon) that is convenient to you. If so we can help you claim compensation on a NO Win, NO Fee basis. This can be damage or deterioration to the exterior that is connected to or forms part of the actual dwelling, or interior of the house or flat, their structure and common parts in case of a building divided into flats. Couldnt leave any clothes in any of the bedrooms due to dampness and mould, our clothes, possessions & electronics were ruined and not to mention the huge amounts of stress this caused over the years. Failing to do so may result in compensatory damages being awarded to tenants for injuries caused by the council/associations actions or inaction. This includes both small leaks and emergency repairs. "The garages at Leam Lane had already been condemned, and we were working towards .
We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Junior Interior Designer, Plater, Shift Manager/Shift Operations Manager, Regional Sales Manager, Customer Service, Administrative Assistant, Customer Service Advisor, Wedding Coordinator, Night Shift, Application Engineer. Apply to Gateshead Council jobs now hiring in Durham DH1 on Indeed.com, the worlds largest job site. However, our partners are continuing to deliver a series of . A bit about Gateshead Council We're responsible for the day-to-day repair and maintenance of over 18,000 council owned homes and various other office and public building across the borough which stretches from Bill Quay to Chopwell. Phil Hogg Head of Repairs and Maintenance at Gateshead Council Durham, England, United Kingdom 678 followers 500+ connections Join to connect Gateshead Council Northumbria University. At our firm, we understand the physical, emotional, and financial strains that renting poor housing can have on tenants and are committed to helping them receive the repairs they need.
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