Tapas is one of our favourite types of cuisine, so Flavour market had a lot to live up to. We really appreciate your detailed feedback. It remains our goal to be able to make all of these resorts run on 100% renewable energy that is green and clean. Pools: The pools are gorgeous and relaxing, but get our first complaint. The Mile spa is really a top-class offering, but it does come at a premium price. When we stayed in late 2017, we were in an Excellence Club Junior suite and stayed for a week. Claim your listing for free to respond to reviews, update your profile and much more. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. By clicking Accept, you consent to the use of ALL the cookies. From the service to the food and the amenities on offer, this place is the perfect spot to unwind and relax. 5th time and 5 stars again - Review of Excellence Riviera Cancun Plan to use the bathroom before leaving, because there is nowhere to stop along the way! We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. Usually there are more floats out of the water than in the water. Combine a visit to the ruins at Tulum with the chance to swim in both a cenote and in the bay of Akumal with this day-long tour. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price That said, there are unique dangers with being in Cancun, like the small risk of violent crime, and alcohol-fueled violence because of the party crowd. #1 of 10 all-inclusives in Puerto Morelos, Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico. The staff is friendly and fast. Updated Security Alert - Quintana Roo & Cancun Travel Advisory (01/23/2023) The U.S. Embassy and Consulates in Mexico have issued a new warning to visitors of Cancun and the Mexican state of Quintana Roo over a potential conflict between taxi drivers and ride-hailing service companies which has caused many tourists to wonder is Quintana Roo safe. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! There is certainly no lack of bars on hand in this resort, so a cold drink will always be within reach. We estimate they took away about 25% of the pool chairs and restaurant seats. We felt extremely safe in today's COVID climate.Beauty. I thought that would annoy me, but it was not an issue at all. Be Ready to be Blown Away! Located between Cancun and Playa del Carmen in the city of Puerto Morelos. If everybody just left them in the water when not in use, there would be more than enough available. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. The famous Chitzen Itza is just a few hours away and is well worth a visit. 1 (888) 307-2623. Redefining the expectation of what resorts can be, Excellence Riviera Cancun welcomes guests with gracious hospitality, luxe offerings, and ahead-of-the-curve amenities. 18+. Stocked Mini-bar with all of the goodies you could ever need. They do advise that you ring before your trip to check availability. All the house wine is the same at every bar and restaurant and it's really bad. We could comfortably stream videos and make video calls without dropping. Our 4th getaway to the Excellence Riviera Cancun. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. We were there for three glorious weeks January-February 2023. However, guests are not required to wear a mask anywhere, but there is space available everywhere. As a luxurious all-inclusive resort, we take care of every single detail in order to provide an unforgettable guest experience and exceed its expectations, this is why our Chefs and bartenders have created a varied assortment of options to please every type of palate. The Excellence Riviera Cancun's offers 19,695 square feet of meeting and event space, including a grand ballroom and outdoor venues. The focus is on keeping you safe. Package deal Contact accommodation for availability. It is our pleasure to read that our resort and amenities exceeded your expectations, making you feel relaxed and pampered all the time. The housekeeping team was super-efficient. Be prepared to pay for the experience though. The bartenders can make change, but this is something we wished wed done to avoid needing to ask for this each day. On the flip side of that if you like to be in amongst the activity and mingling with other guests then the Excellence club may not be for you. From what we have read from the reviews, Excellence has really stepped up its game in creating a clean and safe environment in these uncertain times. The resort is beautiful and so well maintained. Excellence Riviera Cancun Carretera Federal 307 Chetumal-Puerto Juarez KM 324 -342 Manzana 7, Lote 1, S.M. When you actually compare it to its sister hotels in Playa Mujeres you can actually look at this Excellence resort as being competitively priced. We had issues getting an appointment when we visited. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . Restaurants: - Breakfast Buffet: There is plexiglass between you and the food, so the workers fill your plate for you. If you want to grab yourself a deal there are daily offers that are available. The food was up there with some of the most authentic Indian eats we have had outside of India. Included in your package are unlimited food and snacks, the majority of drinks (excluding some bottles of wine in the restaurants). The service was outstanding, the food was delicious and the resort was super clean. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. If youre not too fussed about the price of the treatments. This was slightly disappointing for us and seems to be a common trend throughout the Excellence chain of resorts that they miss on the local offerings. Federal 307 Chet-Pto. Spa is really good as well. 6 total swimming pools, including 1 handicap accessible pool and 1 Excellence Club pool 3 whirlpools in the pool areas, including 1 for Excellence Club Speaking of buiding, we stayed in 7065 - noise level is about a 8 until after 11pm. Honestly, this is something I dont really like about the Excellence resorts there is too much choice. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. Beautiful! Safety? - Review of Excellence Riviera Cancun, Puerto WARNING Money stolen from safe! - Review of Excellence Riviera Cancun Flavors & Spirits | Excellence Riviera Cancun This is a lovely little beach town that doesnt have the nightclubs and throngs of tourists that you will find in the main Cancun area. However, this time the staff helped us out with their amazing dedication more than usual and thought thanking them with a review was necessary. Youll be escorted to your room and your bags will be with you momentarily. When we visited the atmosphere was very quiet party orientated, so the main pool area was a little bit rowdy. It has been a pleasure having you with us and we look forward to seeing you back soon. The entertainment is fun, especially the Silent Party nights. Pools are warm. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. The 450-room Excellence Playa Mujeres adults-only all-inclusive resort is a luxury property set in the heart of a private resort community to the north of Cancun. There are also a large number of rooms that have swim-up suites, so there are more than enough pool areas to more than cater to the guests in the resort. Its a thankless task and there is only going to be one winner in this battle, but all credit to the staff for doing everything they can to make the beach look pristine. The resort and rooms are beautiful. No sign of any Mexican Food like you would expect to be available? Relaxing Get Away - Review of Excellence Riviera Cancun, Puerto Morelos Also, there are dress codes at the restaurants, so you can see the attire needed in the app and pack accordingly. He leads the daytime activities. We made our way down to the beach every day around 11:00, and had no problems finding chairs. They taught us some Spanish phrases and talked about Bollywood! Again, this service differentiated the Excellence and made the experience incredible. The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. and an insulated thermos to keep drinks cold. Six meandering pools wind through their grounds. The staff at ERC are nothing short of amazing. Dear guest,First of all, we would like to thank you for choosing Excellence Riviera Cancun as your vacation destination and for taking the time to share your feedback with the TripAdvisor readers.We are glad to read that our staff made sure that everything was absolutely taken care of and every request was delivered going out of their way. There are six main pools in the resort and a number of jacuzzis dotted throughout as well. We did not do the Preferred Club this time, but have. Order extra if you have an appetite.Speaking of which, wait times for the restaurants can be upwards of an hour. Please, receive our warmest regards from The Excellence Collection. The food and the atmosphere at Flavour Market were very good. Package deal Contact accommodation for availability. Please, receive our warmest regards from The Excellence Collection. By noon, it's no longer refreshing. more. Excellence Riviera Cancun 24,088 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! This was a great night out, the food was delicious and the chefs were really entertaining and talented. Thank you to all the employees of the resort from bartenders, waiters, chefs, entertainment people, cleaners, pool guys, concierge and everyone else who makes The. EXCELLENCE RIVIERA CANCUN - All-inclusive Resort Reviews & Price The staff here were very good and the service was seamless, but the food definitely was a letdown. Excellence Riviera Cancun - Adults Only All Inclusive is an all-inclusive property. To avoid international calling on our phones we contacted the front desk to ask if can use the room phone. The location is more secluded, but it is well located if you want to do excursions like the Chichen Itza. A szllshelyen (Excellence Riviera Cancun All Inclusive - Adults Only) . When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. All of the team members go above and beyond for service. It was nice having our own private area where we could switch off and read a book. How much is a taxi from Cancun Airport to Riviera Maya? - 2023 For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. Therefore, we can assure you that your constructive criticism has been taken by our team in order to keep standards and ensure your satisfaction. We are very delighted to hear from you that our resort is the best resort you have ever been to, and we were able to surpass your expectations in all areas, which are carefully taken care of. The Good. Are there opportunities to exercise at Excellence Riviera Cancun? Modern, luxurious rooms are huge and have big whirlpool tubs; all have balconies and some have ocean views. This 27 hole Jack Nicklaus designed course has varying challenges for all levels of the Golfer. Repeat already booked! Review. Ensuring proper protocols are in place. Our commitment is to make every guest experience, as exceptional and unique as it can be. This is the version of our website addressed to speakers of English in the United States. Also located in Spice is a Hibachi experience. There really is no reason to leave the resort if you dont want to do excursions or visit some of the local towns. Excellence Riviera Cancun 24,095 reviews #1 of 10 all-inclusives in Puerto Morelos Review Save Share Carretera Federal 307 Chetumal-Puerto Juarez Mz 7, Lote 1, 11, Puerto Morelos 77580 Mexico 1 (888) 307-2623 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! Yes, a shuttle service from the airport can be requested. by Adrian updated October 11, 2022, 7:10 pm. He had a cooler of snacks, soda, and beer that made the quick drive even that much more relaxing. These are just some of the people that make the ERC so special for. The commute from the resort to the airport also took over an hour due to traffic. Although as an Excellence club member you are more than welcome to use the communal pool areas and partake in the activities it might not warrant the extra cost if you arent using some of the amenities. Federal 307 Chet-Pto. SELLING PRICE: $1,500 USD. Why Playa Mujeres Should Be Your Next Vacation Destination If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our driver wore a mask and we did too in the enclosed space. Mugging, assault, and drug trafficking are among the most prevalent crimes, with rates of more than 59.85%. The. They were waiting with a very comfortable luxury SUV for us outside the airport. More on that later, but first I wanted to leave full detailed review for anybody concerned about the resort during the current safety protocols. It is mandatory to procure user consent prior to running these cookies on your website. Masks are required on flights and airport. Something new, they now take your picture at check-in, probably for security reasons. If you go to dinner earlier, the wait will be short or nonexistent. If you are looking for a closer option then your best bet is the Moon Palace golf course which is located a 20-minute drive from the resort. Its worth it to avoid stairs and ease of pool access during the day. We stayed in a junior swim up suite and had plenty of space, including a gorgeous room and deck. Beautiful, high quality resort with welcoming staff - Review of The resort is beautiful. The entire staff at the resort wore masks the entire time. Is parking available at Excellence Riviera Cancun? PDF Infinite Excellence, for Adults The service was incredible but I assume you'll get that at any of the excellence collection resorts. However, we will share your comments to our team just as your kind words.We definitely appreciate your understanding with regard to our staff members do all their best in order to remove the seaweed on a daily basis, therefore they work in vain because it has taken us by surprise how much we have had this year.We look forward to welcoming you back again and have another opportunity to pamper you with our attentive service creating another unforgettable experience. It has been a pleasure hosting you and we look forward to seeing you back soon. Also, the tequila options are a joke. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. SPORTS & ACTIVITIES It is also lovely to read that our attentive staff members pampered all the time making you have got everything you wanted and they went above and beyond to make sure that you had a great time. Cancun is a safe town to visit - locals are friendly and crime . This year we went with friends who did not upgrade to the excellence package and realized there was absolutely no difference in service. The Excellence Collection has always prided itself on its expert-led health and safety processes, and the new post-Covid protocols will be a simple extension of what the brand has always provided for its guests. Every single person greets you with a smile, from the ground crew to the concierge.And the staff brings us to the reason for the review. This is how each of our Cancun and Riviera Maya resorts did in 2022. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. Which room amenities are available at Excellence Riviera Cancun? A couple of the restaurants are adult only as well. COVID Safety: We are vaccinated, so felt safe traveling. The Hibachi (Spice) - WOW! I own restaurants and am well aware it's easy to find cheap wine that doesn't taste bad. Daytime Activities Is it safe to get a taxi from Cancun airport? A world of exciting flavors awaits at Excellence Riviera Cancun, where ten of the best restaurants in the Riviera Maya await. Excellence Riviera Cancun. We really cant fault the resort for its cleanliness. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. If youve ever been to an all-inclusive resort you know the drill. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. They decorated our room on our anniversary and on our final day they brought us beautifully decorated coconut drinks, fruit tray and decorated a mat near our beach chairs with sand art - AMAZING! We were a little nervous going due to the Covid situation but once we got there we felt safe and were able to relax. Fun and tasty. I would highly recommend this resort to anyone! Thank you to the Excellence and your phenomenal team for the wonderful trip and exceeding all expectations! With the Excellence club, you definitely do get a little more privacy. Prices are the average nightly price provided by our partners and may not include all taxes and fees. Modern comfort and calming designs are incorporated into every one of our Riviera Maya suites by Mexico's coast. There is a lot to be seen in this area of the world. Our driver wore a mask and we did too in the enclosed space. There are daily specials that are offered on Spa treatments every day, so its worth checking these out as it makes the Spa a lot more affordable. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. Spanish Hotel Firms Will Build Jamaica Worker Housing. Its the perfect spot for a romantic dinner. Please, receive our warmest regards from The Excellence Collection. A. Firstly, if you like swimming in the ocean, this isnt the most ideal place to swim. From the moment we walked in, we were treated like VIPs! Either on the beach or poolside, the waiters will frequently check on you and offer you drinks and lunchsometimes, theyll bring another round without you even needing to ask! The only downside which was no fault of the resort was the seaweed. But even vaccinated we know we can catch and transfer COVID, which could impact our ability to fly home. Tripadvisor performs checks on reviews. A choice of five upscale suite concepts: spa or garden view, ocean view, swim up, rooftop, and imperial suites. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Airport - Arrival was quick and easy. We had the very best time at this resort. We noticed this wouldnt be the case with all the resorts nearby, as many had large piles of dry seaweed along the shore covered in sand gnats (this didnt happen at the Excellence). Please be aware there is an extra cost for this service. There is a capacity limit for safety reasons, so you might have to wait outside for a few minutes depending on the time of day. Many people bring their own insulated drinks with built in straws. Due to the spread-out nature of the beach, this was our go-to spot for relaxing throughout the day. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Only two of the pools are heated and these are only heated in the Winter. The building could use some maintenance. The poolside food options are pizza and cheeseburgers. For more on things to do and see in Puerto Morelos, check out this great article by SheSaveSheTravel.com. Excellence Riviera Cancun - YouTube If youre looking for the most secluded and quiet spot then we recommend asking for a room in building number 8. We're in Mexico - there's no reason to have bad tequila at the bars. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. We never leave reviews, because all the other great reviews are true about this place. There is a golf course located right next to the resort. Excellence Riviera Cancun is a luxury adults-only resort located in the Riviera Maya area of Cancun. A. The aesthetic of the restaurant is lovely with white linen tablecloths and beautifully chosen furniture. Just remember to speak a little louder and clearer than usual and that overcomes the issue. Excellence Cancun had a very similar feel and layout but with some noticeable differences, many due to COVID. As the water is pretty choppy. Transfer - Our reservation directly with the resort included round trip transfer using Seasons Tours. Wonderful! Stayed here for 5 days and I have to say, everything has lived up to it's name, Excellence. There were no empty drinks left sitting by the pool for too long. Customer service can not be matched or outdone. We interacted with dozens of excellence team members and all were happy, eager to assist, and seemed genuinely concerned with your experience. That alone was amazing to save us from waiting on hold. The club lounge is basically a private bar/restaurant area that is open all throughout the day. We never leave reviews, because all the other great reviews are true about this place. Whether we were at the pool, in the lobby, or in our room the Wi-Fi signal was pretty good. We visited UNICO 2 years ago, very similar all inclusive pricing, with outstanding food and good alcohol selections. Located in the Riviera Maya region of Cancun. If you are looking for a resort with a conveniently located course on the resort then we suggest you check out the Excellence Playa Mujeres resort. Excellence Riviera Cancun - UPDATED 2023 Prices, Reviews & Photos When we stayed we were in Junior with a rooftop plunge pool. All of the staff wore masks the entire time in 90 degree heat to make sure the guests felt safe, which is no easy thing to do. Room rates include meals and beverages at onsite restaurants and bars. We look forward to welcoming you back soon to your home away from home. The spicy red sauce that was described to be in the Buro Callejero has zero kick which was disappointing. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. The food also sets this place apart. Excellence Riviera Cancun in Riviera Maya | TUI.co.uk Below, we explore the various types of crime in Cancun and what you can do to stay safe during your visit. The grounds are gorgeous. See 24,070 traveller reviews, 26,421 candid photos, and great deals for Excellence Riviera Cancun, ranked #2 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. The Excellence Collection will be providing COVID-19 antigen or PCR tests to guests with a return flight to a country that requires proof of a negative result. All the activities were well done, but out of the pack Gonzalo and Julio were on top. Dear guest,First and foremost, we would like to thank you for choosing Excellence Riviera Cancun and for taking the time to share this review with other travelers.We are pleased to know the services you enjoyed throughout your holidays staying at our property, although we are sorry to read that there are a few things we need to work on, as The Excellence Collection is recognized for achieving superior quality in appearance and maintenance of our properties and facilities, just as many other attributes that enable us to provide the supreme Luxury all-inclusive experience. COVID Test: At the time of our stay a COVID test was still required to return to the US and was provided on site for free by Excellence. Like clockwork, the next day Jorge had the drinks queued up before we even had to ask. If youre looking for privacy, this is the room type for you. Is Cancun Safe to Visit in 2023? | Safety Concerns | Travellers Cancun. The main steakhouse in the resort was pretty underwhelmed by this offering. The standard and variety of food on offer was really top quality. It might be a good idea to research some of . By 9:00 am almost all them are shoved under somebody's chair who isn't even there. Six meandering pools wind through their grounds. Please, receive our warmest regards from The Excellence Collection. Occasionally, there was a waitthis was the longest on the weekends, but plan ahead. 0.2 miles from Excellence Riviera Cancun Free Wifi Free parking All Inclusive Ocean Coral & Turquesa View Hotel 20,325 reviews 0.6 miles from Excellence Riviera Cancun Free Wifi Free parking Visit hotel website Top Rated All Inclusive 2022 Desire Riviera Maya Pearl Resort View Hotel 2,592 reviews 0.9 miles from Excellence Riviera Cancun Free Wifi
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