VIN #*****************. Of course, we should have known that such a low bid was not reasonable to complete the labor, after the three other bids we received were so much higher, but we were desperate to find someone, anyone to do the work. We have taken the coach all over ***** and **** trying to get the issues resolved. If you have difficulty registering an account, logging in or need other account-related assistance, send us a message and well get back to you shortly. Save. We now have two new estimates, both have been rejected by *************************** and *********************************. This website is not affiliated with or endorsed by Thor Industries or any of its affiliates. We purchased a 2016 ************ 40xte with ****** miles on it. No. Residential Refrigerator w/Ice Maker (31W), Large, Double Bowl Stainless Steel Sink (N/A 22E), 3-Burner Gas Cooktop with Oven (STD 28Z, 29G, 31E, 31L & 31W), Convection Microwave Oven (N/A 31E, 31L & 31W), Denver Mattress Queen Size Bed with Bedspread and Pillow Shams, Shower with Retractable Door (23U, 24F, 26B, 28Z, 29G & 30D), Cab-Over Entertainment Center with 40 LED TV, Blu-Ray Player & Sound Bar IPO STD Living Area TV (31E, 31L & 31W), 32 LED TV in Bedroom (OPT 22B, 24F, 26B, 28Z, 29G & 30D / STD 31E, 31L & 31W), Two (2) 13 LED TVs & DVD Player in Bunk Bed Area (30D), Storage Area with Shelf IPO Exterior Kitchen (29G), Battery Tray that Holds Up to Four (4) Batteries (31E, 31L & 31W), Rapid Camp Wireless Control System (31E, 31L & 31W), 15,000 BTU Roof Front Air Conditioner IPO 13,000 BTU Standard Air Conditioner, Holding Tanks with Heat Pads (STD 28Z, 29G, 31E, 31L & 31W), Solid Surface Kitchen Countertops & Sink Covers, Enclosed Sewer Area for Sewer Tank Valves. Use a pen or paper clip. This clearly implies that **** knows full well that the labor costs to do the work on our coach far exceeds the $2,000. 2. ****************** and his family appreciates your prompt and accurate response on this BBB complaint and getting this vehicle issue resolved in a quick and timely manner, no matter who will be performing the repairs. New 2023 Thor Motor Coach Palazzo 37.6 - Exploreusa.com The pivotal combination of large Class A amenities with more power than a typical Class B RV. The only bid that ******* has accepted is the one of $1,000.00 from *********************. I can only speak to the radio wiring in my coach. Login to the Owner's Resource Portal to view manuals for older model years. I HAD 5 **** DEALERS REFUSE BECAUSE DON'T HAVE THE CAPABILITY TO HANDLE MY SMALL RV TO RUN DIAGNOTIC TEST on why the SERVICE ENGINE LIGHT is on! Out of goodwill, we doubled that offer to reimburse up to $2000 at your choice of repair. ******* also says we would NOT be reimbursed for any travel expenses. There is an additional five amp inline fuse in the radio's hookup circuitry near the radio itself. Thor is offering to repair by patching roof. We have done everything in our power to find someone to do the work, only for **** to refuse to pay labor charges. Trailer Hitch with 7-pin Round Connector, Automatic Leveling Jacks (OPT 29G & 31L / STD 31E & 31W), AM/FM Dash Radio with CD Player & Bluetooth (22B, 22E, 23U, 24F, 26B & 30D), Heated/Remote Exterior Mirrors with Integrated Side View Cameras (Requires Back-up Monitor), Touchscreen AM/FM Dash Radio with CD/DVD Player, Bluetooth & Back-Up Monitor (STD 28Z, 29G, 31E, 31L & 31W), Power Drivers Seat (28Z, 29G, 31E, 31L & 31W), Keyless Entry & Valve Stem Extenders (STD 28Z, 29G, 31E, 31L & 31W), Wheel Liners (STD 28Z, 29G, 31E, 31L & 31W), Rubber Tread Entry Steps with Lighted Step Well, Ceiling Ducted Air Conditioning System (24F, 26B, 28Z, 29G, 30D, 31E, 31L & 31W), Fabric Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), Leatherette Jack-Knife Sofa (26B, 28Z, 29G, 30D, 31E & 31W), 12-volt Attic Fan w/Cover in Cab-Over Bunk, 16 cu. We bought it new in 2018. New 2023 Thor Motor Coach Miramar 35.2 in Palm Bay, FL at Giant Recreation World - Call us now (321) 541-2205 for more information about this Stock #4A575 And not have heard from them. is not responsible for any misprints, typos, or errors found in our website pages. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. The keep-alive lead isn't switched at all. Can hitch up to 8,000 lbs. Message. How can ****************** relay information, determine issues and ask questions on why we can and why we cannot do this to give to **********, ******* *****, etc.??? It is winterized and sitting in my driveway for the winter. Why should we have to pay a single ***** more to pay for defects that were reported to **** when the coach was new. It seems each Thor MC plant wires the radios differently. Wheel sensors for air pressure not working. With all the family-friendly and pet-friendly features, you'll love traveling in . I have that same issue, Use button was pushed, but no house power, so no radio or camera power. On 12-11-20 we took the coach to different dealerships, finally ending up at ****************************. In our coach the battery disconnect switch activates a solenoid which switches the battery circuit on and off. New 2023 Thor Motor Coach Outlaw 38KB Motor Home Class A Took a good 2 hours drive and they are still dead. I have hundreds of emails relating to our continued attempts to get these issues resolved. The only thing I could wish for would be a GENERAL RV Dealership closer to Huntsville, Alabama. Multiple calls, travel, estimates, no results. If you are in the market for a class c, look no further than this 2019 Quantum KW29, priced right at $106,000. Doesn't look like I am getting power to the radio since battery replaced. drivers window was installed bad. We purchased an expensive coach manufactured by Thor Motor *** with MANY issues and defects. Apologized for the frustrating direction advised from Thor Motor Coach, was informed the coach is currently at *************************. Class A Among the largest motorhomes, featuring the amenities of home for full-time life on the road. What's The Best Cordless Vacuum For RVers? There are often simple reasons why your RV generator won't start, and we will address the most common ones in this article. Then to ********* in ****. From the time we purchased the coach we have only driven a total of ***** miles. The swivel captain's seats can become a part of the living area once you're parked, and your guests can sit at the 76" Dream Dinette with footrests. This is a $200,000 brand new RV that we are paying monthly on but have barley used because Thor keeps denying the warranty claims. Stock Number {stockNumber} {priceLabel} {msrp} {salePriceLabel} {saleprice}. Speaker Location(s) Interior / Exterior. In addition, **** and ****** refused to allow me to speak to someone with higher authority or a supervisor. Note that complaint text that is displayed might not represent all complaints filed with BBB. HOW WILL ****************** KNOW IF HE CANNOT TALK TO A SUPERVISOR AT **** ABOUT THE ACTIONS THAT **** HAS TAKEN AND NOW, ****************** IS BEING ADVISED THAT THE ACTIONS OF *************** BE INCORRECT ACTIONS. Description. Of course, at our expense. Above Cab 40" Swivel LED TV, Optional Bedroom 32" LED TV, Optional Exterior 32" LED TV, Ford E-Series or Chevrolet C4500 Dually Chassis (22B, 22E, 23U, 24F & 26B), Ford E-Series Chassis (28Z, 29G, 30D, 31E, 31L & 31W), Slick Fiberglass Exterior with Standard Graphics Package, MEGA-Storage Compartment (22B, 22E, 23U, 28Z, 29G & 30D), Power Patio Awning with Integrated LED Lighting, Framed Windows (22B, 22E, 23U, 24F, 26B, 28Z, 29G & 30D), 8,000-lb. You will find it so easy to maneuver the road with the Mercedes-Benz Safety Package that includes features such as active braking assist and distance regulator distronic plus that will help keep a safe distance from vehicles in front of you. The wires going to the generator are connected with the wrong connectors (not waterproof) The inside wall is pulling away causing the window mesh to fall off. There's a fuse on the back of the radio. Please send them into the rep you have been working with, or we can reach out to the dealership your coach is at, to obtain photos noting the concern. Complete this form and we'll contact you with our wholesale price. . He considered this an open case. This price is only valid for 24 hours from. Working at Thor Motor Coach | Glassdoor Brand: Thor Motor Coach. THOR AXXERA RADIOnot working??? - YouTube Probably have to pull radio out to find inline fuse. You'll enjoy hassle-free set up thanks to the Rapid Camp + multiplex wiring control system, and there is a Winegard ConnecT 2.0 WiFi/4G/TV antenna to keep you . This coach is over 6 years old. All standard features and specifications are subject to change. I got a jump and the car battery is working fine now, but the house batteries are still dead. This allows the radio to run with the ignition key off. I guess that is the million-dollar question. A Representative from Thor Motor Coach has reached out to Mr. ******** and confirmed that **** will take care of the invoice with ****. Searched for help on the forum and replaced fuse in the rear radio and it's working but not getting power to the dash radio any . Nobody will build them better. Paint. **** **************** DID NOT CARE THAT I WOULD HAVE TO MAKE ARRANGEMENTS TO GO ************************************************************************************* REPAIR RV VEHICLES (24 FT CLASS C). If we miss you on the call, please call ************ and ask for a rep to assist in setting up with a **** case #. Our 2019 ************ Motor Coach seats have started to completely disintegrate. Satellite. You are sure to enjoy the privacy curtain at night.There is a corner bath featuring a shower, toilet, and vanity with sink, plus overhead medicine cabinet. Class Cs with the beloved luxuries of Mercedes-Benz. Two pieces- theatre seating and passenger seat are shredding and coming apart This was a very expensive coach. A little over my knowledge will see if I can get it to a different repair shop, Visit Copano Bay RV Resort On The Texas Gulf Coast. Thor Industries Owner's Forum - This forum exclusively contains discussions related to Thor products including Crossroads, Cruiser RV, DRV, Dutchmen, Heartland RV, Highland Ridge, K-Z, Livin' Lite, When searching for a service center make sure to use the filter option. With so many unique models priced to fit anyone's budget, you are sure to find the motorhome that's made to fit your family. Motorhomes that are built using an automotive van featuring a functional kitchen, bedroom, and living space; also referred to as camper vans. **** accepted the bid and said that if the contractor needed to submit additional charges, he would accept that. Thor Motor Coach Geneva Class C gas motorhome 25VA highlights: Murphy Bed. I did inform ****** due to the winter season and in my location, we had previously and in the future experience snow until approximately the February time frame. 2020 Thor Motor Coach Four Winds 22E for sale - Salem, NH It features the best of a class a, along with the best features of a class c. That's what A.C.E. As I have stated countless times. Fort Wayne, Indiana, United States. They said they would me someone to service the vehicle. I left my parking lights on overnight, and it killed the car and house batteries. I do not know WHY he has not had access to this correspondence. Our diverse product line includes many of the world's most recognized gas and diesel-powered motorhome brands. Rates and amount financed are determined by credit history. . Add distilled water only. Thor Motor Coach Vegas 24.1 - Fixya ", I am rejecting this response because:The ************* location that was given to us, the website above They stated they do not work on RVsWe need a location nearby. Terms may vary. Please contact us to verify info, and to check availability as our inventory changes rapidly. waiting for the repair shop to let them know what the bill is I didnt know then well proceed, We are waiting for a call from Thor motor Coach coach we received an, email on 11 **** I guess I said the complaint was resolved but it was, not. CUSTOMERS SHOULD NOT BE INVOLVED IN ANY FINGER POINTING BETWEEN TO COMPANYS WHO MAKE A JOINT PROJECT!!! I feel certain that once someone with authority has taken the time to review everything, they will see that this is NOT a new case, but an ONGOING case. ******* ***** is also questioning why the **** dealership in ******* that identified the issue, had a solution, ************* and cost to repair that was given to **** at Thor, and that **** did not authorize this vehicle for repairs at the ******* **** dealer, fixing ********************** issue and he could now be planning and executing his second motor home trip. ever heard of youtube, videos take HUGE SPACE< gotta be rich to host those videos' and they are. All of this back and forth is not fair to us, the consumer. "I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me. Thor Motor Coach knows full well that their $2,000.00 "good faith" offer will in no way cover the labor charges to have the flooring replaced and the heating breech repaired. Among the largest motorhomes, featuring the amenities of home for full-time life on the road. We make the transition smoother with this free Owners Guide. 2017 Thor Challenger XE Rear and side cameras and radio not working. This is an independent, unofficial site. The video is for demonstrative purposes only and is intended to be used in conjunction with reading the written Owner's Manual. International Association of Better Business Bureaus. The only fuse location I'm aware of that's radio related should be the one on the driver's side floor, which I'm sure you've checked. WHO IS RIGHT? 1 swinging tv screen. Class Cs with the beloved luxuries of Mercedes-Benz. can discuss the resolution. 2019. It just switches the ignition feed for the radio from ignition switch power to the same source of power that the B+ keep-alive lead uses. We can't thank all the employees of General RV enough for making this experience so unforgettable. Don't go searching for zebras just yet. !. Searched for help on the forum and replaced fuse in the rear radio and its working but not getting power to the dash radio any ideas? 2022 Thor Motor Coach Challenger 37DS specs and literature guide - RVUSA After ******* ***** had our coach for almost a year. ****************** was thankful that someone from Thor Motor Coach reached out. ****************** has been the middle man is the issue of having to gather information, pass it on from one vendor to another or better known as FINGER POINTING! Select the desired vehicle below to view all the recalls for that particular make & model. The Delano Sprinter also includes many interior comforts, like the easy-to-clean residential vinyl flooring, the high-gloss Euro-style cabinetry, and the Leatherette furniture! Jumping through hoops. 26 gallon black water tank and 31 gallon grey water tank. I tried to call **** / ******* and left a voice-mail asking for a return call where I may be able to set up an appointment in March as well. Payments are with approved credit. **** had no issues resolving many of the other problems with our coach. There is a rear bedroom with a privacy curtain, a rear bath for convenience, and sleeping space for seven, plus much more!Step inside and find a 68" jackknife sofa to the right of the entry door. Front radio not working - Thor Forums Whether you travel to see family or to explore new places, this coach offers a flexible living space that doubles as a bedroom with a privacy curtain. Needless to say, ******* ***** is very troubled and concern as a dealer on the treatment and conversations (or lack of) to ******************. Is this the type of service ****************** can expect to be "funneled" to **** for every question or vehicle service call as a hostile customer with no rights or privileges? On a Challenger pull off the top of the dash over the radio and instrument panel and you will have access to the radio, harness, in line fuse and camera switch box.
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