Unless expressly stated to the contrary to the fullest extent permitted by law, Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with, You agree to indemnify, defend and hold harmless, The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and. Try the following: 0800 587 4005. I wear a size 12, and the size 12 they shipped me barely fit over one leg. -Kate. Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw or amend the Services without notice. The customer service and chat support feature here is great and really easy to use. We use dedicated people and clever technology to safeguard our platform. They weren't prepared for homecoming season and got behind. We would suggest to double check your card details. Worst experience. Thanks for your feedback. Do the dresses come within two weeks and is it worth the money? Thanks for your feedback. Horrible return policy. Hi Hailey, Thanks for your feedback. Store credit refunds are processed within 3 to 4 weeks of your return being received, due to Covid delays; and are valid for 12 months from the issue date. -Kate. You can see an estimated delivery time for each style by going to the specific product page and selecting your size, and in your Order History on the My Account page and/or in your email confirmation. Thanks for your feedback. Not only are the dresses from the site super cute and have good variety of styles, length, and color, but the customer service is amazing as well. I wish they were more transparent with the type of quality on their website. We'd suggest to reach out to us via our Live Chat during business hours for more specific information:) You would have received multiple shipping notifications if this is the case. We want to make sure this gets refunded immediately. In order to have an account with AfterPay, you must: - Have a valid and verifiable mobile number, -Use a US Mastercard or Visa credit or debit card to make a purchase. Sky Fax. Followed up shortly after the purchase to make sure everything was ok. I don't think you got it! Not sure why they think someone would want to keep ordering dresses from their site and hoping that it fits or they are stuck with the purchase or a merry go round of returns. I am so disappointed and will NEVER ORDER AGAIN! Hi Veena, Thanks for your feedback. You will receive your tracking number once your style/s have been shipped. Customer service is non-existent. Our privacy policy, which sets out how we will use your information. BROADBAND. I placed an order for a dress on march 26. i have been trying to call and no one answers the phone. After waiting since November, I feel as though I should be compensated for this order because of what a negative experience I have had. Is Lucy In The Sky Legit & Ethical? Is It Really Trustworthy? (2022) You will see an option to automatically apply any store credit you have available on the Payment section of the checkout page. Check out what 6,872 people have written so far, and share your own experience. Please email us at resolution@lucyinthesky.email so we can assist you sooner. My daughter had 10 other friends that never received dresses for homecoming eitherorder months in advance.the one friend that did receive dress it looked nothing like pictures and was completely see thru and had a hole in side stitching. Copyright 2023 Lucy in the Sky inc. All rights reserved. - Kate, Hi Chris! Every item was shipped separately and weeks after stating they were stated to arrive. Lucy in the Sky Reviews | Read Customer Service Reviews of lucyinthesky.com I am beyond disappointed in this company and its respect for its customers. I have a very box shape body but this bran hella create lavish looking dresses for my body type. Direct number; Sky Freephone customer services: 0800 151 2747: Alternative free telephone number: 0844 800 0040: Main 0344 number: 03442 411 653: Alternative Lo-call number: . The first time it was cancelled altogether. This will be automatically applied to your account attached to the email address used for the order. We ask for your name, telephone number, home address, email address and age forcompetitions, prizedraws, or newsletter sign ups. 480 York St, York, ME 03909-1533 +1 207-363-5119 Website Menu. They have yet to respond and emails were sent over a week ago. Breaching this provision would constitute a criminal offense and, The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of. Terrible return policy. Most dresses are see through material with zippers stuck. Prom season is here, and you deserve to look and feel amazing for your big party! -Kate. Please email us at resolution@lucyinthesky.email if anything else. AfterPay is a payment platform which gives you the choice to pay for your purchases via 4 simple interest-free installments, with 25% of your order total paid immediately, and the remaining amount paidevery 2 weeks, over 6 weeks. Images copyright 2023 Lucy in the sky inc. All rights reserved. WHY DIDN'T I RECEIVE AN ORDER CONFIRMATION? Luckily I was able to return it and get store credit pretty quickly. I had to do a charge back from my credit card company to get my refund back. As soon as you place the order, it is processing on our end. Supervisor. Be careful of ordering something for a particular occasion. Returned the dresses in a timely fashion, expecting a refund but was only offered a store credit! We may contract with other companies to provide certain services, includingcredit card processing, shipping, name and address verification, email distribution, market research and promotions management. We're so sorry to hear issues with your order. Please let us know if we can help any further. Registered: 04-01-2009. on 10-08-2013 09:47. Ordered a dress for my daughter homecoming and it NEVER came. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. It has been such a negative experience. We're so sorry to hear about the order. We'd love to hear from you so that we can find a resolution. CASANDRA M. was extremely helpful in seconds. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.lucyinthesky.com. If we are unable to contact you we will treat the order as cancelled. Lyst Authenticcom meets visitor expectations and captures their Article created 4 years ago. Share. . We're sorry to hear about the order being delayed. Buybook, Radieva 4, Sarajevo 71000, Bosnia and Herzegovina. Lucy in the Sky is a popular online clothing company that specializes in dresses for young adult women for special occasions. Hi Hailey, You can reach out to us via email at shop@lucyinthesky.email or via Live Chat during our business hours. | Read 181-200 Reviews out of 6,679 2023 Trustpilot, Inc. All rights reserved. I reached out 5 days ago to see where it was. LOVE THIS COMPANY Date of experience: February 23, 2023 Advertisement Rabene 1 review AE 4 days ago Ordered my daughter a winter formal dress. We are not doing wholesale at this time. This document governs your relationship with, This Website may contain links to other websites (the "Linked Sites"), which are not operated by, You must not misuse this Website. Message KYLA via the following: Lucy in the Sky has a consumer rating of 2.83 stars from 1,066 reviews indicating that most customers are generally dissatisfied with their purchases. They do not have number to call. -Kate Sarika Pramod 1 review US 3 days ago Great experience! - Check in with your local post office, as packages are often held there for pick up. There is no phone number and the chat has been disabled. GetHuman does not work with Sky's customer support operations, directly or in any . Well look into the stated issue and will work out a way to resolve the situation asap! All of our payments, both directly through PayPal and via the Credit/Debit Card option, are securely processed by PayPal's PayFlow payment gateway. Breaching this provision would constitute a criminal offense and www.lucyinthesky.com will report any such breach to the relevant law enforcement authorities and disclose your identity to them. They take your money and hope you forgot about the order because they'll never say anything unless you reach out, Hi Colleen, You can email us at resolution@lucyinthesky.email! FHFA Announces Targeted Increases to Enterprise Pricing Framework Not Available. I ordered a dress from Lucy in the Sky for an outfit for a football game at my college this year. They weren't rude per se, but they were deeply unhelpful. Sky Support Email. There are a number of Sky departments, and you can usually make your way to the right one through the main customer services contact number which is 0333 7591 310. Hi Natalie, I'm so frustrated because they don't have a phone number. It is now way past that estimated time period so I use the chat feature again to figure out where the dress was. How can I contact Lucy in the Sky? If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. My advice to anyone. All our models are approximately 175cm tall. Article created 4 years ag I've never encountered an online retailer like this. -Kate. Contacts: Adam Russell Adam.Russell@FHFA.gov ; Text is available under the Creative Commons Attribution-ShareAlike License 3.0; additional terms may . I loved 1/2 dresses I bought. 5) In 1974, this cover of "Lucy in the Sky with Diamonds" was a #1 hit for Elton John. Service 527 You can email us at resolution@lucyinthesky.email! Contact Sky | Fastest, No Wait Time - GetHuman This privacy policy sets out how Lucy in the Sky, Inc. uses and protects any information that you give Lucy in the Sky, Inc when you use this website. Moving home . Hi Teagan, Thanks for your feedback. Verification can help ensure real people write reviews about real companies. Lucy in the Sky, Inc is committed to ensuring that your privacy is protected. You can only email and live chat with them. CAN I APPLY MY STORE CREDIT AFTER I PLACED AN ORDER? Not to mention that the slip underneath hardly covers anything. 90015 1860 500 6633 is Tata Sky WhatsApp customer care number. Amazon.com: Customer reviews: Lucy in the Sky If you need help with returning we do have our returns in our FAQ. All orders are subject to availability and confirmation of the order price. If you need specific product measurements or have further questions, please email us at. There are no fees if you pay on time. All orders are charged in USD - our website may show you the estimated equivalent amount in your local currency (this can be changed under 'My Account' of the website. Once a order has been shipped this cannot be canceled. I have ordered twice for my daughter, and both times, I had to reach out to Customer Service. Now it's scheduled to be sent 4 weeks after it was first supposed to arrive. We're sorry to hear about the sizing issue. Lucy in the Sky Liverpool Claimed Review Save Share 333 reviews #16 of 1,353 Restaurants in Liverpool Cafe British Vegetarian Friendly Exchange Street East Unit 2, Imperial Court, Liverpool L2 3PQ England +44 151 236 9447 Website Open now : 09:00 AM - 3:30 PM COVID-19 update: See the added health and safety measures this property is taking. Los Angeles, California 1200 Wall Street, Floor 2 Hi Bailey! Business days do not include weekends or public holdiays. www.lucyinthesky.com retains the right to refuse any request made by you. What is the Lucy in the Sky Return Policy? -Kate. Contact Centre & Operations Archives - sky Please let us know if we can help any further. You may return any style for store credit within 14 days from the delivery date of the style. We're so sorry to hear that you had issues with your order. I reached our to the company and got a fast response from them. This page was last edited on 12 October 2022, at 14:56 (UTC). Hi Mike, Thanks for your feedback. Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.lucyinthesky.com and you should not rely on the existence of such a connection or affiliation. Our demand recently has picked up far quicker than expected - we expect to start restocking all styles as per usual within the next 7 days. Thanks for your feedback.