viking river cruises cancelled 2022

We were treated like animals. All Mekong River cruises through Vietnam and Cambodia have been suspended until November 30. . Norse Atlantic Airways to Launch NY-Rome Flights. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. We called Viking and there is nothing that they will do to be able to use the over $7,000 paid for the trip. AMA Waterways | Travel Requirements & Safety Protocols. As a result, river levels are falling to critical levels. Premium Air. But our plea was denied. Viking Cruises | Cruise Ship List - Delta Skymiles Cruises BBB Business Profiles may not be reproduced for sales or promotional purposes. I have always liked Viking cruises and have been on 13, counting the one I am currently on. At 104 days out before final payment was due, we had to either lose our entire deposit of $2K+ or get a voucher. Enrollment required. The only problem was it WAS VERY NOISY, couldnt get a full night sleep due the engine and the bed shaking.We will go back to the other suites.The staff was great! Taking over the Hilton in Taupo NZ, they were obnoxious. Because of the positive test result as well as his need for further dr evaluation, we had no choice but to cancel the trip. We will not be booking with Viking again. River flows are never static and are subject to fluctuations that are unpredictable. Viking Venus : cruise round Med and on to Israel.This was a wonderful itinerary , a beautiful ship , excellent food and service. How could we?? On the other end, river boats are built with a shallow draft of about six feet deep to avoid hitting the river bottom. Viking Mississippi - As of January 23, 2023 Due to damage from substantial river debris to the Viking Mississippi 's propulsion system, the ship will undergo repairs requiring the cancellation of upcoming departures. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. Europe Is Reopening For Vaccinated Travelers: See It Via These Viking Viking Shores and Fjords - SEPT 2021 - Cancelled? Booking # XXXXXXX scott@travelcodex.com, For updates: They have a working relationship with Lufthansa but insist the flight has nothing to do with them, That is a strong cop out. We used these to book on cruise OJUXXXXXX Booking Number XXXXXXX. Heres what you need to know. Just return on our river cruise . If you search Viking the risk free still pops up you have to read the fine print to realise its all over so be aware. Booking number: *******. We booked a Viking River Cruise with AAA travel in August of 2019 for $14,497 for two people which excludes the insurance cost. An apology is not good enough. It's also a classic cruise itinerary. The first thing that I noticed when I boarded is that all river ships are built to similar dimensions. I explain ship swapping in the section: What Happens If Your Cruise Is Affected By Water Level? If you want to cancel a cruise right now in October because of low water, I will tell you, Sorry, we dont know if theres low water in October, said Schreiner. We feel we should get the $3,494 dollars refunded to us. I believe this policy and practice is clearly unfair and rather reckless. 12/21- 12/28/2022 In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. A weighted-down ship sinks lower in the water and therefore needs more distance from the water line to the river bottom to sail safely without scraping the riverbed. I want Viking to honour its Guest Cancellation Schedule and reimburse the $15,640.19 (Canadian) my husband and I paid for the Italian Sojourn cruise scheduled for May 15, 2023. We'll run a soft credit check to find special offers, but it wont affect your credit score. Viking Neptune is a new ship that will join the fleet in 2022. Viking offered us to support the company and not get a refund if we accepted a voucher of 125% At the other end of the Po, ocean water has flooded the last 12 miles of the river damaging crops and contaminating drinking water. If you are concerned about the water level on your upcoming river cruise, do your due diligence before you take any action. For cruise news, reviews and tips, sign up for TPGs cruise newsletter. That' our policy,. Viking Ocean Ships Currently Sailing: Viking Jupiter Viking Orion Viking Mars Viking Neptune Viking Saturn Viking Sea Viking Sky Viking Star Viking Venus How is this hard? I paid my travel agent in full for my cruise well before the due date, but was unable to access online booking as Viking claim the payment wasn't made. This matter has not been properly escalated to the legal department.Our time is running off to recover our money and we can not travel due the vaccines requirements and the only absurd respond that we get is to transfer our vouchers.We are extremely disappointed of Viking Cruises after we decided to support the company. I hope this is something you can help with. SPRING SALE Special Fares Reduced Airfare Dates: Availability: But all was not lost. Viking Mississippi - As of January 23, 2023 Due to damage from substantial river debris to the Viking Mississippi 's propulsion system, the ship will undergo repairs requiring the cancellation of upcoming departures. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Because of COVID, we had to cancel the cruise, and received a voucher from Viking. To date we have sent a certified *** ****** ***** letter to VRC and had no response. It is a basic human right to be able to have access to flushing toilets and handwasting facilities. Europe is now seeing the same kind of climate change conditions that are affecting the Western United States. One of the most popular rivers, the Rhine has river levels falling fast. We are told now that change is not possible at all because vouchers have expired. Why didn't Viking pay to dock? Want all money refunded. Share. Customer Reviews are not used in the calculation of BBB Rating, My husband and I took an Antarctica cruise with Viking Octantis Dec 25 to Jan 7' as an all inclusive trip, all airfares and transportations were included . The key dimensions of the Avalon Vista are: River boats are built in such a way that for bridge clearance, the mast, pilot house, and sun shades can be lowered. The whole experience was a disaster. If you voluntarily cancel your cruise you may only get a partial or no refund depending on how close to departure you cancel your cruise. Credit ranges are a variation of FICO Score 8, one of many types of credit scores lenders may use when considering your credit card application. Floriade River Cruise Guide 2022 | Cruise Critic Posted September 18, 2021. They offered us a voucher for 125% or a cash refund. Does anyone know if Trip Mate customers have or are considering a class action suit against the company for fraud? By. The climate in Europe is changing and not for the better. Viking Cruise recommends that their customers insure their travel & trip with Trip Mate Travel Insurance. Simply make the simple changes to the hotel reservations so that one of the rooms includes two beds. We are cancelling our river cruise due to viking's heavy handed covid vaccine requirement. 23. The food was excellent. Learn more. Viking is bringing back river cruises to Europe in July. It was not a condition of completing this trip. (The consumer indicated he/she DID NOT accept the response from the business. Most river cruise lines do not allow guests to cancel pre-cruise without penalty except for in the most extreme circumstances. In fact, how a business responds to customer complaints is one of the most significant components of the BBB Business Rating. See details. Karin Price Mueller | NJ Advance Media for NJ.com. After checking cancellation conditions online which indicates $200 up to a certain date I booked a river cruise for 2024 the deposit was $2000pp. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. Not impressed and wi never book another trip with this company. "We will not cancel any cruises," said Shreiner. That's exactly the case with the Amex Platinum card. Viking has cancelled all 2022 departures of its Russian river cruise itineraries and ceased all operations in the country for the remainder of the year. TPG values it at $1,600. We had not received any response from Viking about 10 days. We were told that since we used vouchers we were not eligible for a refund per policy. Refund on premium air payments that we did not receive in premiumservice. . About 20 poeple's bag on the flight didn't make it. Viking Cruises, and Other Lines, Changes Plans Because of Ukraine News You can see why people are worried. (I doubt theyll get that right). I asked the captain how deep the ship would be if it sank. $155 Walmart+ Credit: Cover the cost of a $12.95 monthly Walmart+ membership with a statement credit after you pay for Walmart+ each month with your Platinum Card. If you have a question or would like to make a press inquiry, please contact: Scott Mackenzie Cruises - Very disappointed with Viking River Cruises - Reservation # 2672768 We were supposed to do a river cruise and ended up doing a motor coach tour due to low river levels. them to clean my clothes again and every night I am on the cruise, Read full review of Viking River Cruises and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. On July 10th, 2022 my husband called Viking to inquire when the schedule becomes available. Weve been cruising since March with no issues until August, said Schreiner. During our Antarctica cruise, as suggested by the on board customer services, we submitted our request for the reimbursement with receipts. Pharaohs & Pyramids. The food was awful , the service bad some waiters were very rude we were forced to do a lot of included tours or couldnt leave the ship . Disembark on May 1 2023 they required us to pay us in full in August 2022 which we did. For information about your specific voyage, please log onto MyVikingJourney.com. Viking Cruises chairman: 'COVID is really behind us' - Fortune When we arrived ************* to get our boarding pass, we were told that viking booked our tickets but did not pay for the tickets. The Rhine River is the main artery for German and Swiss transportation and also French, said Schreiner. ******************************************************************************************************************************** We were looking for the same cruise we originally booked but for 2024. This complaint was posted by a verified customer. The difference between what they gave us as a credit for a 2023 cruise (which we booked so we didn't lose all of our money) and what we originally paid is $3,494 dollars. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Unlike ocean cruising, river cruising has a lot of fluctuations in water levels.