If those entrepreneurs have good morals, it will come natural and it will show. There is a growing recognition of the need for corporate accountability. If corporations use social responsibilities, it is more likely they will be successful. Miles, S. (2012). The name, inspired by Moby Dick, evoked the romance of the high seas and the seafaring tradition of the early coffee traders. People have argued that CSR initiatives based on environmental or social justice instead limit shareholder wealth and that the world's largest corporations executives consider the interests of a broader set of stakeholders, rather than only stockholders. a. U.S. jurisprudence Lorem ipsum dolor sit, s ante, dapibus a molestie consequat, ultrices ac magna. Additionally, Starbucks has also provided educational assistance to select employees by means of academic scholarships. A. milk producers* c. is an unattainable goal of perfect virtue Blooms: Evaluate Many people in the UK will have a product from Thornton & Ross somewhere at home. the same as information from trusted adults, What are some ethical concerns about advertising? a. the "purchase" of Manhattan A. milk producers* B. urban and suburban communities* C. coffee and tea growers* D. plastic-cover manufacturers; Difficulty: Easy Blooms: Understand AACSB: Ethics. Kroger take into account their suppliers, which include farmers. On one hand, Starbucks is frequently praised as a company that is committed to corporate social responsibility and stakeholder ethics when it comes to labor relations (Miles, 2012). Secondly, Starbucks Coffee Company is a big name and anybody loves to be associated with a big company. In some cases, as soon as entrepreneurs see that they are making profit, everything else suddenly disappears. AACSB: Ethics, Application, Difficulty: Moderate It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. Starbucks Stakeholder Analysis. The price of plastic straws had been increasing and Starbucks saw the proposal as an opportunity to both please stakeholders and cut costs d. Many cities were already considering plastic straw bans and agreeing to the proposal allowed Starbucks to act before regulatory action was taken To achieve a greater degree of diversity in the workplace, managers' goals should encompass which of the following? This includes race, color, religion, national origin or ancestry, sex and so on. What are some amenities companies offer employees that go beyond a legal minimum or c. coffee and tea growers A. finance* stakeholders that their concern was taken into consideration and will continue to be valued. Blooms: Apply Solved Which of the following best explains why Starbucks | Chegg.com Which is the best example of a novelty craze? Take airbnb for example, accommodations are not inspected while in a hotel, they are. 4 Consolidated net revenues increased 24% to $29.1 billion for the. f(x)=x48x2+16f(x)=x^{4}-8x^{2}+16 The coffee farmers supply coffee to Starbucks. In 1968, Securities and Exchange Commission v. Texas Gulf Sulphur Co. implicated the employees of a Texas mining company and was the first famous case example of ________. This includes Mexico, which has a Coca-Cola plant Shareholders are certainly an important component of the stakeholders of a corporation (Freeman & Moutchnik, 2013). Starbucks business and sustainability strategies. even perhaps industry standards? CSR ensures that a company is engaging in sound ethical practices and policies in accordance with the company's culture and mission, above and beyond any mandatory legal standards. Identify and describe two factors that determine the ethics of "gift-giving" as opposed to bribery. Donec aliquet. If Starbucks follows a strategy of competing in more than one business product, which of the following goals could it accomplish? d. business should behave ethically, fulfilling a strategic mission, business should behave ethically, being responsible to all stakeholders, which of the following are starbucks' stakeholders? Applying the big box store example from the chapter, which conflicts demonstrate that stakeholder claims vary? (Select all that apply.) D. plastic-cover manufacturers, Which are some types of stakeholder relationships that a local chamber of commerce would Today, Starbucks hosted its 30 th annual meeting of shareholders virtually. In what ways do customers express their views about trust of company goods and services? OpenStax Business Ethics Test Bank Chapter 3: Defining and Prioritizing Stakeholders Chapter 3: Defining and Prioritizing Stakeholders * = Correct answer Multiple Choice/Fill in the Blank 1. EEOC (Equal Employment Opportunity Commission)Employees are legally protected from employment discrimination on the basis of that characteristic. Answered over 90d ago. Felix Madison has $10,000 worth of property damage insurance and a$1,000 deductible collision insurance policy. Decaf Coffee Market Size, Share & Trends Analysis Report - MarketWatch Blooms: Remember Cross), Give Me Liberty! . d. ethics does not apply to the commerce and money, ethics is the guising principle for dealing with others, how did Aristotle reconcile his distrust of business? C. Stakeholder perceptions have a large impact on success. For example, an employee has to do what the manager tells them to do because that is what they were taught their entire life, to respect authority figures. What Are Internal And External Stakeholders In Starbucks? Participate in and support community . So many customers now . Which of the following actions are needed to implement Howard Schulz's strategy of putting Starbucks' innovation on display? Too Short! FedEx and UPS, two of the largest shipping companies in the world, have both stopped sending shipments to Russia. Fusce dui lectus, congue vel laoreet ac, dictum vi, ce dui lectus, congue vel laoreet ac, dictum vitae odio. Which of the following describes the relationship, if any, between the vision and the mission for a company such as Starbucks? c. he believed one secures one's own good outside of political science Consumers support big box stores that offer quality goods and reasonable prices, Which of the following are Starbucks' stakeholders? c. her portrayal of the character offended shareholders a. implementation of values Explain an employee's common law duty of loyalty to their employer. In other words, enculturation is taking control over one's own culture, whereas acculturation is the merge of two cultures. B. Culture and ethics cannot be separated, because ethical norms have been established over time by, and make sense to, people who share the same background, language, and customs. AACSB: Application, Difficulty: Moderate Often there is a hierarchy that places consumers or customers first. Which of the following does an entrepreneur typically need to be willing to do to start a business? Some Starbucks stores have been accused of deliberately higher only part-time workers for limited numbers of hours for the purpose of avoiding the provision of healthcare and other benefits. including surveys or social media, for example. If the heirs of the business owner want to continue the business in their own names, they will be considered a new business, even if they are using the assets of the old business. with Starbucks in lieu of a civil action against the corporation. Partners with stakeholders and business hiring managers to ensure that the project has the skillsets and resources required for delivery. What research did the BBC Earth Lab cite to prove or disprove that subliminal advertising is real? Draw a T-account for the bank. c. media Blooms: Remember Starbucks Case (1).pdf - Applying Carney to Starbucks Donec aliquet. Blooms: Understand Do you think she believes the brain chemistry of romantic love and the response to rejection is rational or irrational? company. b. ethics is about what someone does About Path Since its foundation in 1984, PATH (People Assisting The Homeless) has pioneered bold and effective approaches to assist people experiencing homelessness. When it comes to paying their "duties" to society, a corporation can do that by donating to places that need it or by using eco-friendly products. Employee diversity in the workplaces can enhance performance and drive innovation. Yet there uproar. Consult with business partners, managers or other key stakeholders. In a short paragraph, explain how entrepreneurs can still remain ethical while focusing on profit. All Rights Reserved. A firm's vision is the foundation for its mission. A trade secret is a form of intellectual property protection and is easier to protect than a trademark or patent. Difficulty: Difficult d. emphasis on method as opposed to content, virtue ethics is an ethical system based on the exercise of which virtues? Starbucks was founded by Jerry Baldwin, Gordon Bowker, and Zev Siegl, opening its first store in 1971 near the historic Pike Place Market in Seattle. Multiple highly publicized incidents involving conflicts between Starbucks and its customers have been detrimental to the companys reputation in the area of corporate social responsibility. Observing the company's liquidity, Starbucks has around $2.6 billion in cash and short-term borrowing facilities of $3.5 billion. Make a list of Starbucks' goals. release manager - Starbucks d. the resistance to a culture or way fo life emphasizing consumer goods, the lifestyle characterized by the acquisition of goods and services, which commercial transaction in the New World exemplifies the complexity that results when different cultures, experiences, and ethical codes come into contact? This button displays the currently selected search type. B. entities and people with one role at one time to care for a business, What do peers and competitors as normative stakeholders influence? Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Identify shareholders. Interacts directly with business stakeholders to understand business problems and to communicate ramifications of technical options; Presents recommendations clearly and persuasively to support business stakeholder decisions; Influences and negotiates with business and technology teams across Starbucks to resolve issues a. courage, decorum, and accountability Blooms: Understand, Apply Global store sales increased 20% year-over-year, led by a strong 22% average increase in sales across all North American stores. Each employee prides in working in an organization that acknowledges his efforts. In a perpetual existence, when a sole proprietor or partner dies, the assets may go to the heirs, but the business no longer exists. Laws dictate all ethical responsibilities that a company may owe key Nam risus ante, dapibus a molestie consequat, ultrices ac magna. Defectives16149111581216171315109121411871215916131110\begin{aligned} Describe what type of goal each is. making sure the stores employees and the company policies were sensitive toward identifying (Starbucks does not follow the traditional franchising terms.) Starbucks primary stakeholders are their employees, customers, shareholders, investors, suppliers, coffee farmers, local communities, and other business partners. Legal compliances are a set of compound rules (laws) process emphasizes competition and speed.and processes used by attorneys and corporate legal departments to help govern themselves, the companies and/or employees they represent and lastly, the public they serve. Solved Company: Starbucks Stakeholder map and | Chegg.com How much will money supply increase with that original loan of $19 million? ), positive customer experiences Cambridge: Cambridge University Press. physical abilities. * Home4Dance Huddersfield, England, United Kingdom3 weeks agoBe among the first 25 applicantsSee who Home4Dance has hired for this roleNo longer accepting applications. The emphasis was on Therefore, some employees work for Starbucks to gain that status. Stakeholders of Starbucks (Starbucks stakeholder analysis) The people in this economy have $20 million in money, and they deposit all their money in Humongous Bank. d. They have ruled that symbolic speech is always protected. Video Case 4 Starbucks Corporation: Serving More Than Coffee training. They have clearly defined symbolic speech but have ruled that it is never protected. The concept of corporate social responsibility (CSR) involves the idea that corporations are not merely enterprises whose sole purpose is to generate revenue but organizations that are members of the communities and societies of which they are a part. Job Summary and Mission. : an American History (Eric Foner), Psychology (David G. Myers; C. Nathan DeWall), Biological Science (Freeman Scott; Quillin Kim; Allison Lizabeth), The Methodology of the Social Sciences (Max Weber). Blooms: Understand Communities and institutional investors seem unhappy with the ethical posture of the company . There is a common agreement among the public that corporate directors have a duty to maximize corporate profits and shareholder value, even if this means skirting ethical rules. Accordin to Freeman (1984), stakeholders are anyone that can influence or be influenced by the company's actions. b. the Dutch and Native American trade A lot of business' only focus on how much profit or loss their company has when they should also take into account on how their employees are doing and on the impact their business has on the economy. D. rules*, What was the reason for Scarlett Johanssons withdrawal from a recent movie? Which intellectual, emotional, and social human trait affects all decision-making, including ethical decisions? Suppose that they do, and receive something completely different than what was shown on the market, do you think they will keep buying from that place? D. pet owners, Which of the following are the duties of the board of directors? D. stakeholder prioritization, Difficulty: Easy As Starbucks, we can either choose to rise to this moment or stand idle. For the coffee producers, Starbucks' position with regards to their needs can have a tremendous impact on the ways in which other coffee purchasers treat them as well. Starbucks is a global coffee company that has a diverse group of stakeholders who have an interest in the company's performance and actions. Which of the following entrepreneurs is known for having an easygoing personality? All stakeholders must be treated the same. AACSB: Analytical. Blooms: Apply From just a narrow storefront, Starbucks offered some of the world's finest fresh-roasted whole bean coffees. Pay Range : $123,600- $193,200/ annually. c. utmost conduct Ben & Jerrys, an ice cream company known for its founders social a. the lifestyle characterized by the acquisition of goods and services Blooms: Remember Starbucks has also faced lawsuits concerning efforts to withhold tips from employees. Operations Management questions and answers. M1 - Starbucks Flashcards | Quizlet The successful candidate must be a well-rounded leader who can drive and sustain collaboration with Starbucks stakeholders across both Technology and Business, especially within challenging and . c. the Dakota land trade results to decision makers in management. Competitors are one of the most significant external stakeholders of Starbucks. While Starbucks has demonstrated some level of commitment to the principles of Starbucks regarding labor relations and employee retention, it is also clear that certain problems remain as well. people do not need some of the promoted products or services. Today, it is a global roaster and retailer of coffee with more than 24,000 stores, 40% of which are in some 70 countries worldwide. coffee and tea growers. Advocates of the right to bear arms as well as proponents of gun control have criticized Starbucks for the companys policies regarding the carrying of firearms in Starbucks stores by customers. focused on stakeholders, and perhaps instead concentrated on consumers or shareholders, could Fusce dui lectus, congue vel laoreet ac, dictum vitae odio. Starbucks' Stakeholders: Employees and Customers consumed by 20% of the worlds population. essence of Stouts view is concern that shareholders may want to maximize their investment at Misunderstanding and lack of communication tend to happen even more. Which insurance covers the damage to the fire hydrant? Intellectual- includes knowledge, wisdom, and prudence (the most important one). the cost of stakeholders. &\begin{array}{ccccccccccccc} The phrases Starbucks and Coffee were later removed from the cup so that the brand might potentially extend beyond coffee products. Starbucks competes with many other coffeehouses, including Dunkin' Donuts, McDonald's, and Caribou Coffee. An external stakeholder is someone who a company recognizes that makes decisions concerning operations. Malaysian Airlines is another example of a company responsive to the stakeholder process. What constitutes a reasonable profit may be unfair. Protected classes are created by both federal and state law. The Starbucks Foundation will build upon its existing efforts to invest in the communities we serve with $1.5 million in neighborhood grants, prioritizing grassroots and community-based nonprofit organizations focused on local impact.These grants aim to uplift organizations led by and that serve Black communities and will support nearly 400 local nonprofit organizations across the country. d. courage, decency, and leadership, ethics are the _______ to which we hold ourselves accountable in our professional and personal lives. MANGMT 4970 EXAM 1 (QUIZ QUESTIONS & CONCEPTS), Allen Cognitive Levels (ACL) & Allen Diagnost, CompTia A+ 220-1001 Core 1 Certification Prac, John David Jackson, Patricia Meglich, Robert Mathis, Sean Valentine, Service Management: Operations, Strategy, and Information Technology, Information Technology Project Management: Providing Measurable Organizational Value. B. urban and suburban communities* Words and actions like the following emerge: Focus Groups, Surveys, Beta Tests, Small Group Discussions, Grant Requests, Operational Plans, Pitch Decks, Research Projects, Feedback Loops Focus and care for this stakeholder group could not be higher in most cases. Examples Of Verizon Stakeholders - 818 Words | Internet Public Library Read the following scenario and use the following five key questions in stakeholder management to determine how Starbuck's should handle this stakeholder: A few years ago, Starbucks identified three areas in which government could impact the company's ability to maximize profits in its Corporate Social Responsibility Report: (1) U.S. Tax . welfare for two reasons: It is good for business and the right thing to do. Sample Answer: Customers are articulate about their views of a company. List and briefly describe the two types of virtues identified by Aristotle. One way to address the issue of shared responsibility between corporations and society is the implementation of a(n) ________. Starbucks continually emphasizes its commitment to corporate social responsibility. AACSB: Analytical, Difficulty: Easy The mayor's wife often___ to the front of church on Sunday to show off her expensive, new clothes. AACSB: Analytical, Difficulty: Moderate It is important to focus on employees and customers when considering the ways in which Starbucks is impacted by the principles of stakeholder ethics. The Starbucks franchises in New Zealand have also been accused of underpaying their younger workers. Explain using details from the text. deontology (the second approach)- to examine the means, or actions, we use to carry out a business decision and suggests that it is the means that lend nobility to the ends. Consequently, the argument is made that corporations should aspire to be good corporate citizens that demonstrate care for the full range of stakeholders that are impacted by their activities. Of course companies have the responsibility to market their products with integrity because without them, the business would be no where. Starbucks Corporate Technology's BI & Analytics team works to achieve this . The California Transparency in OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders, Chapter 3: Defining and Prioritizing Stakeholders, Difficulty: Easy insufficient. (Select all that apply.). STARBUCKS CASE PART 3 - GROUP 1. Many people now a days are very open-minded and whether you like it or not, it is just the reality of todays society. b. competitors What is the ethical issue behind issuing disaster insurance? d. business values, which of the following definitions best describes consumerism? c. business should behave ethically, being responsible to all stakeholders (Select all that apply.) b. carbon tax Pellentesque dapibus efficitur laoreet. They have clearly defined symbolic speech and what type of symbolic speech is protected. b. Humongous Bank is required to hold 5% of its existing$20 million as reserves, and to loan out the rest. The airline is now focused on promoting Muslim In 1981, Howard Schultz (Starbucks chairman and chief executive officer) had first walked into a Starbucks . (b) Analyze: Why do you think Juliet trusts the Friar? OSX Ethics TB Ch03 Defining And Prioritizing Stakeholders Select the best answer. Home4Dance hiring Export Coordinator in Huddersfield, England, United Which of the following is considered the most important internal stakeholder of a corporation? U.S. firms and their employees are allowed to use bribery in other countries if allowed by local legal and cultural differences. $16.7 Million To Save One Reputation: How Starbucks Responded Amidst a Customer relations are also an essential component of the business model that has been developed by Starbucks. Which of the following does Starbucks consider to be a strong asset that helps it build its revenue gains? Which of the following is especially important for developing and maintaining employee loyalty to the brand? A. wages Nam lacinia pulvinar tortor nec facilisis. Starbucks stakeholders. Starbucks Stakeholder Analysis. 2022-10-28 (Select all that apply. Donec aliquet. Answer: False. About Starbucks, the main challenges related to economic, social, and technological factors. Starbucks hiring project manager, sr - Business Operations(DAIBO) in C. It is ineffective because it uses consumer stakeholders to pressure suppliers and make the theory that prosperity depends on extracting wealth or accumulating it from others. C. environmental agencies Blooms: Understand Consider Fisher's remarks in the last two paragraphs. 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Urban and suburban communities a. consumerism AACSB: Ethics, Application. What are Stakeholders? Stakeholder Definition | ASQ a. high-level manners the belief that business is not culturally neutral. AACSB: Reflection, Difficulty: Difficult the risk of stakeholder displeasure and critique, which could result in bad publicity for a Answer: False, True or false? For ex. Some prioritization is particular to which of the following most likely contributes to a corporation's positive work atmosphere over the long term? It is ineffective because it only requires disclosure of information about suppliers' working conditions and does not govern those suppliers. How are Ben & Jerrys and Coca-Cola respective examples of greenwashing? Which group is most ill prepared to exercise good judgment in the face of subliminal advertising? What are some examples of how companies take into account the welfare of stakeholders? This incident caused a global Business 148 Study Guide Flashcards | Quizlet AACSB: Ethics, Difficulty: Easy Every stakeholder has different interests depending on their relationship with an. Which legislation was passed in 2002 that mandates reporting transparency by businesses in areas ranging from finance to accounting to supply chain activities? Also, Starbucks faced the challenge of technology. Most business organizations hold three different kinds of beliefs about themselves. External stakeholders have a direct impact if they purchase a product and the relationship they have with a company. Berrett-Koehler Publishers. Starbucks then took the step to close its thousands of US stores to conduct racial bias One big issue access economy has is lack of regulations, especially when it comes to overseeing the products and services exchanged during the transaction. AACSB: Application. Sample Answer: MITRE is a five-step guide to stakeholder assessment and management. It is important for executives to interact with outside-environment stakeholders such as media and government. Blooms: Apply and avoiding bias. Principles and Purpose: A Statement on Stakeholders Building a trust with your customers through marketing is very important and I say this because first impressions determine whether or not a person will decide to buy your product. Nam risus ante, dapibus a molestie consequat, ultrices ac magna. f(x)=x48x2+16, (A)[1,3](B)[0,2](C)[3,4](A)\ [-1,3]\qquad (B)\ [0,2]\qquad (C)\ [-3,4] (1997). Phillips, R. (2003). Among the most important stakeholders with regard to Starbucks are the company's employees, customers, suppliers, investors, government, and the environment. Nam risus ante, dapibus a molestie consequat, ultrices a, View answer & additonal benefits from the subscription, Explore recently answered questions from the same subject, Explore documents and answered questions from similar courses. C. Defining a companys ongoing mission* Technology companies such as Facebook, Apple, and Yahoo (now owned by Verizon) have reported gender and ethnic shortfalls in their workforces. Another concern that has been raised by Starbucks employees involves the issue of job security and insecurity of hours. b. applying U.S. law regarding child labor globally Having theoretical approaches to stakeholders highlights Which of the following are steps in the MITRE stakeholder process? cows and also pollutive, concentrating animal waste in the ground, air, and water. (Select all Access to over 100 million course-specific study resources, 24/7 help from Expert Tutors on 140+ subjects, Full access to over 1 million Textbook Solutions.