These are essential to make sure you get the best phone and internet connection. Please note that a phone jack is required to set up Brightspeed internet service in your home. In some cases, the jack may be faulty or may not be connected to the CenturyLink network. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. The app makes installing your modem a snap, and is also a great way to manage all your Brightspeed services. Under WAN Settings, enable "Transparent Bridging" and set the "Transport Mode" to "Tagged-201". WiFi extenders:If you have a C4000 modem and would like to boost your signal, we recommend ordering a compatible WiFi extender on our Accessories Marketplace. Axon C4000BG modem/router for 10, 20, or 40Mbps. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. Use the My CenturyLink mobile app or browse tohttp://connect.centurylink.com,and follow the prompts to finish setup. The tech fixed the problem, and the new modem was able to connect to the DSL service. It should turnsolidBLUEonceit has connected. Select the AP Mode radio button. 5 out of 5 stars. If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. Once it turns green, you can try pressing it again to connect. What if all the lights on the modem are off? Third party marks are the property of their respective owners. Axon C4000BG * C4000LG * C4000XG * Zyxel C4000BZ * C4000LZ. Page 9 5. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. But the function is basically the same. I'm making this post in hopes of it maybe getting seen by someone at century link that can further investigate the firmware issues and address them. Previous image. This can depend on the age of your home. $69.99. Click on the options below for details and step-by-step instructions. Continue to the Internet connection Setup. Plug phone cable (green) into the C4000LG. Regardless of the specific model, thestatus LED ringon the front of the modem will function in the same way. For the following models: But, if you don't want the app, no problem you can use a web browser on your computer to complete installation. The LED ring in the center of the C4000LG will light up green upon full internet access. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Depending on the kind of internet connection you have, you can choose which one to utilize. See more CenturyLink Greenwave C4000LG DSL Modem - Whit. . Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. This may happen for one of these reasons: If the DSL light remains red after checking the cords and trying all available jacks, you will need tochatwith a service agent to get help. The reset button will reboot the modem if held in for less then 10 seconds. This page is for CenturyLink modems that look like this: For the following models: Compared to WiFi 5, it delivers: About Brightspeed |Careers |Newsroom |Legal |Privacy Notice |Tariffs|Customers with Disabilities|Site Map
Chat with customer service to get a technician to install a whole-home filter on the line outside your home (there is an installation fee for this.) Option 1:In theBrightspeed Internet app,go into theInstall My New Modemsection. Works great. Works with these CenturyLink internet services: Note:Listed speeds reflect the maximum download speed the technology can deliver on CenturyLink services. CenturyLink C4000LG DSL Router 4K Streaming SEALED in white Box Open Box. Along with its easy-to-use features, the Actiontec GT784WN is also the most budget-friendly device on our list, with a price tag around $90. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. If in doubt, you might wish to put off connecting your modem until after 7 o'clock. If you don't have a jack, chat with us to have one installed. Do not use the reset button unless instructed by a support representative. . Use a DSL splitter to plug a phone and a modem into one wall jack. Do not remove or lose your modem sticker, which includes your default admin username and password. @gsturtle36. The one you use will depend on the type of internet connection you have. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Wireless security settings. If you don't have a jack,chat with usto have one installed. If you don't have a jack, chat with us to have one installed. So I had a brand new Netgear Nighthawk router R6900v2 and connected it to my modem I followed the instructions that came with the Netgear router and it worked just fine. If you don't have a jack,chat with usto have one installed. 9.4. Click 'Apply' to save changes. Once done, connect the Printer to the Wi-Fi. This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. It can handle . Note: Speeds reflect the maximum download speed the technology can deliver Quantum Fiber service. All Rights Reserved. . All Rights Reserved. endstream
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<. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. If you're having connectivity issues, try waiting until after 7 p.m. to attempt setup. Use to replaced my failed leased modem/router. Click the quick setup icon to configure the device's Internet access . %PDF-1.6
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The modem was easy to set up and worked perfectly. 5 Gigabit ports (1 WAN + 4 LAN) Smart Connect - Intelligently selects the fastest WiFi band for every device connection. Setting up new service? 3. You can continue to the next stepto compete setup. Tower modem setup guide. This page provides instructions to install internet with any C4000 series modem/router from CenturyLink. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Features of the C4000 (All versions) Secure WiFi compatible. We had to replace one of the same models and no issues. They will put in credentials in the GUI for you. We no longer support this browser. Highlight Features \u0026 Reviews! Find helpful customer reviews and review ratings for C4000LG CenturyLink Modem by GreenWave (Renewed) . On or before the day your service is supposed to begin, your modem will come in the mail. Choose a spot with good air circulation that doesn't get hot, as excessive heat can cause electronics to perform poorly. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. Try thetower modem guideinstead. Start by unpacking the box and identifying the modem, cables, and instruction card. Cyber Monday 2021 ****h. Most of these are best for tech-savvy folks who are familiar with modems and networking. These lights will flashred and greenwhile the modem is syncing with the network. 5. 2 offers from $138.97. Networking Optimized Dual-Core Processor Powerful processor boosts wireless, wired and WAN-to-LAN performance. CenturyLink C4000LG Greenwave DSL Modem Router Complete Kit Brand New. Many ISPs like CenturyLink will either sell or rent you a modem/router combo box. This C3000Z was a simple swap of devices; log into the new modem via lan connection and IP address. Download the Brightspeed Internet app to manage your account. We no longer support this browser. If you still cannot access the Internet, follow the steps in the next section to manually . Downloading the MyCenturyLink app for easier install3. Zyxel NBG-419N (rermoved) Zyxel P-870HN (removed) CenturyLink Approved Modems Added in May 2021. Your modem is connected to our network and the line is active. Unplug everything, wait a few minutes, and plug in again. You may not have internet access though. Dynamic QoS: Prioritizes data through the router for smoother streaming. WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. If itblinks blueagain for more than 5 minutes, service is not connected to that jack. 3. TheC4000XGdoes not have a DSL port or light. Follow the steps to complete the installation process using QuickConnect. Choose your type of modem below to read the instructions before completing installation. If NO, proceed to the next step, "Check for connectivity.". Check your service start date, wait till 5 p.m. on that date, then try again. Modem setup Wireless (WiFi) setup Modem status Utilities Advanced setup. This means a connection failure has occurred. Try this: This can depend on a number of factors. We've created a series of self-help and install videos to empower you to quickly get connected. is a good first step to fix many common problems. We suggest using the Brightspeed Internet app on your iOS or Android device to complete modem setup. 8.8. This video provides a few simple tips that could help y. We suggest using theMy CenturyLink appon your iOS or Android device to complete modem setup. The CenturyLink network hasn't yet been connected at your address. For an optimal experience, we recommendupdating your browser. Click Apply to finish the configuration. Enter the user name and password provided by your ISP. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. Filtersare not included in your modem kit. All Rights Reserved. All Rights Reserved. 217. Tip:If the firmware link doesn't work,try another browser(Chrome is known to have issues with this kind of link). Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. Go to quick set-up and put in the necessary authentication information as it was stated from the old modem. Your line should be activated no later than 7 p.m. on your start date. That's okay. If you have aC4000BG/BZor LG/LZmodel, you will also see aDSL status lighton the back of the modem. What is the second port on the back . Connect to your modem/router's IP address (find the manual, check on the device itself, or look it up online), look for the broadcast channel among the settings (the location will vary depending on your device), and select an alternative from the drop-down list. Visit the, Security for your home or business network and all connected devices, Up to 75% less lag time (latency) for gaming and video applications, Install your C4000 modem and activate internet service. Download the latest firmware for the C4000BG, Download the latest firmware for the C4000LG, Download the latest firmware for the C4000XG. Up to 3 Gbps Speed - 600+2400 Mbps with 2-stream connectivity. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Look for an email with your order confirmation details and anorder statustracking link. Works great, easy setup. D IFV`/2l Ii! After plugging in your modem, it may takeup to15 minutesforthe equipmentto install updates and establish a connection with the network. After completing the setup steps in the app or through the QuickConnect site, check the color of thelight ringon the front of the modem to verify its connection status. This can often resolve a connection issue. Themodem statusarea of the user interface allows you to view several options and check how your modem is running. To change your network name, go to the modem's wireless settings. The one you use will depend on the type of internet service you have. Thesingle status lightring on the front of the C4000 looks different from older modem models with separate lights for Internet, DSL, Ethernet, WiFi, etc. 2017-04-24 02:55 PM. Have a home security system? Download the latest firmware for the C4000XG. 5. 160MHZ Channel Support*- Doubles the speeds as offered by 80MHz channels to provide gigabit speeds for compatible mobile devices and laptops. You can test this by plugging in another electrical device, and/or try another outlet. Our troubleshooting team is standing by. If you have questions we haven't answered, or if you need any additional support with setting up your modem,chat with us. While the C4000 initially boots up, it willblink bluewhile it is looking for the CenturyLink network. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, This gateway is tested and certified to run. It may be that only one of the jacks is hooked up to Brightspeed's network, or all of them may be active. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. Verified purchase: Yes. For an optimal experience, we recommendupdating your browser. It should turnsolidBLUEonceit has connected. Modem Speed: 85%. Next image. Personalize the Wi-Fi2. Create an account to follow your favorite communities and start taking part in conversations. After plugging in your modem, it may take, See step-by-step instructions for using QuickConnect, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. If you did not receive filters, please chat with us. SSID is the name that will show up on your devices in the list of wireless networks (may have two for dual-band modem/routers) Key/Wireless Password is the password you will enter on your devices to connect securely to your network; These default settings can also be customized in the modem settings or through the app After it detects the connection, the LED Ring will show green on your C4000BG when the Internet is ready for you to use. As an alternative, use a splitter to plug both a phone and a DSL modem into one wall jack. If the DSL light remains red after checking the cords and trying all available jacks, you will need to, After plugging in your modem, it may take, After completing the setup steps in the app or through the QuickConnect site, check the color of the, If the light is amber/orange, this means the setup process is not yet complete or you have not yet accepted the user agreement. The main screen will appear. My Android, Apple and Linux devices work fine, both with internet and wireless connections. The app makes installing your modem a snap, and is also a great way to manage all your CenturyLink services. CAUTION! Not the right kind of modem? This can be either because the service hasn't been activated yet, you're using an inactive jack, or there's an issue with the modem's authentication process. TESTED CenturyLink Greenwave (C4000LG) DSL Modem WiFi Router + AC Power Cable $49.95. Have you ordered new internet service or a newAxon (Greenwave) C4000or Zyxel C4000series modem from CenturyLink, and are setting up the service yourself? Ok the story starts with me having ADSL with CL I had 15mbs down and 1mbs up for 45 a month because I had my own modem. Have you purchased a new Axon (Greenwave)Axon (Greenwave) C4000orZyxel C4000series modem from Brightspeed and are putting the service together on your own? Try another phone jack if one is available. Occasional updates are necessary to add new features and keep the modem's performance at its best. Find on Ebay Customer Reviews. 2023 Brightspeed. The particular jack you are using isn't hooked up or is faulty. The C4000LG allows wired and wireless clients to safely access the Internet. The status light ring may change colors repeatedly as it goes through the initialinstallation process. C4000LG CenturyLink Modem by GreenWave (Renewed) Popularity Score 9.3. Overall Performance: 85%. Theutilities menugives you access to several additional tools to manage and test your modem. 5. First, your modem will arrive in the mail on or before the date your service is scheduled to start. Donotinstall a filter between the modem and the wall jack. We recently moved and got Century Link internet service, with the C4000LG modem. item 7 CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter CenturyLink Greenwave C4000LG DSL Modem WiFi Wireless Router w/ Power Adapter. TheC4000 seriesmodem/WiFi router comes in two models, each with different specifications. Search for an email containing information about your order confirmation and a link to follow its status. Guide to the single status light on theC4000 modem, The status light ring may change colors repeatedly as it goes through the initial, While the C4000 initially boots up, it will. This means the network is not being detected by your modem. Refer to Step 3 in Topology 2 to configure the router. Instead, you can easily access these same network controls through My CenturyLink or the app. Once the light is green, you're connected to the internet and you can get online! WiFi 6is the next generation in-home WiFi technology, designed for the ever-increasing demand of connected homes and gigabit connections. For an optimal experience, we recommendupdating your browser. If NO, proceed to the next step, "Check for connectivity.". Note:If you have cordless phones, you only need to install a filter on the phone base that plugs in to the wall jack; no filters are needed on the cordless units that only plug into an electrical outlet. It should turnsolidBLUEonceit has connected. Quantum, Quantum Fiber, and Quantum Fiber Internet are trademarks of Quantum Wireless LLC and used under license to Q Fiber, LLC. Dynamic QoS: Prioritizes data through the router for smoother streaming. The particular jack you are using isn't hooked up or is faulty. If needed, you can download the same instructions below. You can proceed using the mobile app or the QuickConnect site on a browser either one will walk you through the steps to finish installing service. . Theutilities menugives you access to several additional tools to manage and test your modem. Filters arenotneeded if you use theC4000XG. . At this point, you are ready to activate your service! Detailed steps are here: https://www . Press J to jump to the feed. This model of router has 2.4 GHz and 5 GHz options for most wireless settings, with exceptions noted below. Log in to your modem's user interface and navigate to the Wireless Settings menu. Setting up new service? 4.7 out of 5 stars based on 30 product ratings (30 . Buy The Greenwave C4000LG Modem. This video is a step-by-step guide of how to setup your modem. 437 0 obj
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If itblinks blueagain for more than 5 minutes, service is not connected to that jack. You may receive a notification earlier in the day to let you know that your service has been activated, and then you can start your installation. WiFi 6technology with dual-band 2.4 GHz and 5 GHz 802.11ax, Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device, Dynamic QoS: Prioritizes data through the router for smoother streaming, The C4000BG has the same specifications as the, The C4000LG has the same specifications as the, Install your C4000 modem and activate internet service, If instructed to do so by a technician, you may need to change the WAN settings on your modem manually. But, it also offers two DSL ports. These preset credentials cannot be retrieved, and your modem could become unusable without them. For more information, please see our Regardless of the specific model, the status LED ring on the front of the modem will function in the same way.This single status light replaces the multiple lights (Ethernet, Internet, WAN, etc.) Download the CenturyLink app to manage your account and network. Look for an email with your order confirmation details and an order status tracking link. Troubleshooting tip:If the lightblinks blue,check to make sure the green DSL cord is firmly plugged in to both the modem and the wall jack. If you are using a tablet or newer laptop, you may not have an Ethernet port on your device. . View Product. These are essential to make sure you get the best phone and internet connection. Also, make sure you have entered the user name and password correctly. Service blocking. In this video, we'll show you step-by-step how to install your C4000 Modem. Learn what the flickering lights on the front of your CenturyLink C4000 modem mean, and how to troubleshoot related problems with your connection. Leading the next generation of Wi-Fi, the C4000BG Wi-Fi 6 xDSL Router is powered by the industry's latest Wi-Fi Certified 6 802.11 standard that is up to 3x faster than the previous AC generation of WiFi, with additional data capacities in a dense environment to handle current and future home networks. After completing the setup steps in the app or through the QuickConnect site, check the color of the light ring on the front of the modem to verify its connection status. To do this on a CenturyLink router: Connect a computer or other device to the internet through WiFi or an Ethernet cable connected to your modem. You may receive a notification earlier in the day to let you know that your service . Most of these are best for tech-savvy folks who are familiar with modems and networking. Internet Strength: 90%. Use the new modem. Here are some things to try: If the problem continues, contacttechnical supportfor help. Use the My CenturyLink mobile app or browse to, This means a connection failure has occurred. Works great, easy setup. Up and running within a half hour. This video is a step-by-step guide of how to setup your modem. Or,right-click the link, select"copy link address", thenpaste the linkinto a new browser tab. In middle of Oct., my internet quit working. It may sound obvious, but if none of the lights are coming on, it most often means something isn't fully plugged in. The tech fixed the problem, and the new modem was able to connect to the DSL service. The C4000XG does not have a DSL port or light. Welcome to the HP Support Community. Advanced settingsgive you even more control over your modem's configuration. Disadvantages:Can be difficult to set up and interface with, and has a pretty heft price tag. Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Try another phone jack if one is available. Has been reset to factory default settings. Please try another jack orchat with usfor further help. The initial boot-up process can take up to 15 minutes as the modem updates firmware and syncs with the network. Smart Connect single wireless network (SSID): Auto-selects the fastest band for each device. Residential |Small Business |Enterprise
The DSL cord from the modem to the jack shouldnothave a filter. Where it is placed can have a huge impact on your wireless performance. Before finishing the installation procedure, there are a few things you should be aware of. Not the right kind of modem? Make sure the power cord is fully and firmly plugged in on both ends: into the power port on the modem and into the wall outlet. Features of the C4000 (All versions) Secure WiFi compatible. On your start date, your line must be operational by 7 p.m. Scan the code on the modem to finalize the installationThen we touch on optional items such as: 1. 11-22-2021 02:00 PM. If you have a landline phone and internet with Brightspeed, filters should have been included at the time of your order and will arrive in a separate package. Related Items. X. Single status light ring. For full instructions on how to read the single status light on the C4000 modem, visit our detailed guide. Sentiment Score 9.