Cost per pax: S$70 one-way or S$118 2-ways Duration: 2.5 hours (1.5 hour boat ride + 1 hour check-in and immigration) Self-driving He arives at the harber of huelva today and they say to him that the boat is fullly booked ? We rebooked the April crossing for August we amended the booking again to April 2021 due to being furloughed. Verification can help ensure real people write reviews about real companies. Companies can ask for reviews via automatic invitations.
Key2benefits Account BalanceLast Modified on July 10th, 2022 Made the booking and ended up feeling very happy that it was so easy. The search process was very easy and allowed me to look for a few different ferry routes before choosing the one I want. Dont book with this company- book direct with Ferry operator. WebDirect Ferries 1 50 #92 of 100 things to do in Southampton Ferries Visit website Call Write a review What people are saying By Rutrah useful to check schedule - best to book with operator directly Feb 2023 Used them to book 4 crossings Toulon-Bastia, Corsica-Sardinia, Cagliari-Palermo, Palermo-Genoa. I have bought a ticket recently on 28th of December, but I haven't received any confirmation, so I couldn't see my tickets, neither did DFDS. The booking process was smooth and simple to follow. Using their online form I contacted customer services, not once but half a dozen times, I received no response. Joint ferry and minivan ticket from Koh Lipe to Phuket can save you hassle of booking them separately. Now Day 6, still no confirmation of my new booking for a weeks time.If read and actioned by DirectFerries, my booking reference is DFP 153669687 & Customer Services ticket #1523063 ..H E L P! Alternatively, subscribe to our newsletter to get inspiration from offers and popular travel destinations. 96% of travellers recommend this experience. We use dedicated people and clever technology to safeguard our platform. Book your ferry tickets with Direct Ferries. We had a march booking santander to Portsmouth with Direct Ferries cancelled, for quite a while they insisted they could only offer a voucher and despite me saying this was not acceptable they would not give. We are easy to contact through our contact form on our website. I have booked a trip to/from the UK (from Hoek van Holland). Please react urgently on my requests. Megarian colonists claimed a direct line back to the founders of the city, Byzas, the son of the god Poseidon and the nymph Cerossa. We've made every effort to ensure that our website is fast, easy to use and rich in information that you may need in planning your next trip including ferry company, route and port guides as well as in depth ship reviews from previous travellers. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. Subscribers do not see these advertisements, To join in you must be a member of MotorhomeFun. Hi all. They never respond to mails and have no phone number. I appreciate that they are extremely busy atm , but find this unacceptable. Can I request a ticket cancellation/change on behalf of another passenger? Dear Stewart, Thank you for contacting us. We'll let you know how much you'll be refunded before we cancel your booking so you can decide if you'd still like to cancel it. Terrible service, no one to speak to the website is glitchy and they charged me extra for a additional person the it got removed and they still took the money for it.
Direct Ferries Reviews | Read Customer Service Reviews of They continuously referred to me by my partners name when he has never contacted them, which I found condescending and unprofessional. It is a customer responsibility to provide correct details and to check very careful their email inbox and spam for the confirmation or to contact us about it before the departure. We can see that your complaint has been already handled and declined as there was no error from our side. Irish Sea: sail with your camper, for less! When requesting amendments via phone or email the amendment fee is 20/20, if your initial ticket booking cost less than 100/100, and 35/35, if your initial ticket booking cost more than 100/100. Left multiple messages on the website, asking for help or contact, sent emails every day for two weeks. 99% of travellers recommend this experience. We use dedicated people and clever technology to safeguard our platform. We are due to travel on Friday to Poole to guernsey but cannot change a vehicle on their site or a person without it costing an extra 500+!! How can this be possible. I will rather swim than use the useless company again. We rank these restaurants and attractions by balancing reviews from our members with how close they are to this location. As I see it the op is entitled to a refund but not additional compensation as the cancellation was not due to a fault of the ferry company. Wait does that mean I can retrospectively change the terms to every contract I've entered into? Dear customer, Many thanks for your review! Go direct to the ferry operator. Amendments can only be made prior to the sailing date which in this case was never requested.
Direct Ferries COVID-19 Information
Need to talk to us? Our credit card was charged but we never received any confirmation or ticket information. Follow the Ground Transport signs and directions in your app to get to the location. Ferryhopper is obligated to comply with this regulation, in order to ensure the safety of your personal data. By joining you agree to our terms & conditions and 20,000,000 members worldwide Our customers love us! All went well hope its the same when we arrive in Barcelona.
Ferries Thank you for booking with Direct Ferries. If you are outside of Athens (e.g. Dear customer, Many thanks for your feedback! We have already tried several times to contact the ferry company and asked them to grant us the possibility to amend your booking as an exception, but unfortunately they have denied our request. It was actually in USA dollars so my trip cost 1200 which is extortionate! There is no contact number on the website to ring. My boyfriend and me have booked a ticket for the 26th of november to lanzerote with the camper. Therefore, Ferryhopper is not liable for any modification of these policies and rules. You can request a cancellation either through the My Bookingsection on our website or by completing our online contact form. Founded in 1999, Direct Ferries offers the most comprehensive portfolio in the ferry transportation sector and a range of ancillary products from carefully selected partners including accommodation, train tickets and vehicle breakdown cover. In this section, we provide a summary of the policy of ferry companies regarding ticket cancellations, refunds and booking modifications. Subscribe to customized emails to help you know before you go. Below, you can find a short overview of the ticket cancellation policies that apply in Greece. Ferryhoppers business hours are: weekdays 08.00 - 18.00 and Saturday 10.00 - 15.00 (EEST). I have attached documentation needed to prove the above incident. If you make a mistake when booking online, you can cancel your booking at no cost
Frequently Asked Questions - Direct Ferries The travel agent will stamp and cancel your tickets. We do care about our customer and completing all amendment requests that we receive. This is the version of our website addressed to speakers of English in United Kingdom. Months later, it is impossible to get a refund. E-file and sign up for Direct Deposit to receive your refund faster, safer, and easier! You are using an out of date browser. Use our price finder to easily find ferry connections and the best available ferry ticket prices to suit your needs. Holiday:Monday 17 th to Friday 28 th October 2022. It is important to be careful when you fill in the passenger details during booking in order to avoid typos and spelling mistakes. I should have stayed with you ! The booking process was straight forward and I received my eticket without issue. The transaction currency used on our website is the euro (). I've had a look at their confirmation email and it has all the info I need to know when to arrive and what to do at the ferry terminal. Googled other phone numbers - all disconnected. - Steakhouse Grill Vegetarian Friendly, - Indian Asian Vegetarian Friendly, - International European British, - European British Vegetarian Friendly, - British Vegetarian Friendly Vegan Options. Scammed our group of 12- Disgusting company. Please note: prices rise as space becomes less available. Stay away!! P&O Ferries No refund will be given. As a result of the above incident, my BRP (resident permit) was also stolen. It's now a month later and they still haven't refunded me! Therefore, if you dont contact us from the same email address or phone number, we will not be able to process your request. YOU WOULD BE BETTER OFF SWIMMING TO WHEREVER YOU NEED TO GO THAN TO USE THIS COMPANY !!!! Not using e-file? Here's a list of resources you can use to check your refund status in DirectFerries.co.uk - the one stop ferry shop , a brand of Direct Ferries Ltd - all rights reserved. WebThe first known name of the city is Byzantium (Greek: , Byzntion), the name given to it at its foundation by Megarian colonists around 657 BCE. Ended up cancelling my booking completely as i couldn't communicate with anyone to explainmy problem. Rent-to-own and financing options allow you to get the trailer you need within your budget. If you cant return your tickets in person, you can send them to Ferryhopper by courier or post. They said they would check it out. These hydro boost systems are even smaller than the 12' boosters in use currently. It goes against our guidelines to offer incentives for reviews. WebIf you decide that you do not wish to keep the building. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You don't accept the NatWest card by paying , last time I make wrong directions and I can contact nobody's to help to change my ticket , your application Direct Ferries is not helping and very hard to many questions ,fill the form.bla bla bla last time you told the ferry is in delay after is cancel I send the complain I don't receive notification.and more. I have travelled many times ever since my first positive booking experience. I have tried to contact them for 3 weeks and have had no reply and it is infuriating you cannot speak to someone on the phone. Web(Updated for 2023) - SmartAsset How long you wait for your state tax refund depends on multiple factors. A refund will be given, however an administration fee of 10 will be deducted from the total fare. This appears to be a charge made by Direct Ferries as when I looked at the Condor Ferries website no such charge was added.My advice is to book directly with the ferry company and not through a third party company.
Direct Ferries - Can I get a Refund? MoneySavingExpert Forum They might be sympathetic but if I remember rightly from your original post it was you who cancelled the crossing rather than them which was causing some of the airlines to play hardball re flights. In order to cancel your ferry tickets, you need to make a cancellation request at least 3 days (72 hours) before your ferry is scheduled to depart. Unfortunately we are not able to handle or to react to your complaint because you have not provided the reference number of the booking. It's now a month later and they still haven't Up to 1 million prices are checked every day with more than a million crossings arranged each year. My booking code is DFP153053586Date of experience: February 2023Despite several requests I have not been able to establish renewed contact regarding the rescheduling of my tickets. WebYou cant reach them by phone which is a problem if you need acute help.
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Wikipedia One final number gave an answering machine that DF doesn't take phone calls and you're reverted to the website. According to the correspondene with our Customer Service and also according to the screen shots regarding your browsing history, you only logged into your account prior to the sailing date but made no amendment request and therefore no arrangements were ever made with the ferry company in regards. Ferryhopper has its own terms of use, which you can read here. Be aware this route DOES NOT EXIST with this company, which we only found out when we arrived at the port. ), Sailings to and from over 178 Countries and Islands. I emailed them, they were quick to return my email to say my references number was wrong, but since contacting them again with my correct references number I have heard nothing back what so ever!AVOID DIRECT FERRIES at all costs.I wished I had booked direct with Stena Lines instead. Dear customer, Many thanks for your review! !Their phone number is turned off for incoming calls!!!WHY????!! Eventually managed to amend the booking on the web site or so I believed. Needed to change tickets.
Refund instead of credit notes! - Brittany Ferries I could find no way to contact other than amendment.
What are my rights if my ferry is delayed or cancelled? Before you pay for your tickets, you will be asked to read and agree to the terms and conditions of both Ferryhopperand the ferry company you are traveling with. We booked with Direct Ferries, tried to amend it a few weeks before travelling. Used them to book 4 crossings Toulon-Bastia, Corsica-Sardinia, Cagliari-Palermo, Palermo-Genoa.
I wasn't happy then but it was very hard to get in contact with anyone to discuss so let it go. Just going round and round in circles with their staff via email.
Apartment 2 bedrooms for sale in Caparica e Trafaria WebMessages 12. I will never use this company again Report this review
how to get a refund from direct ferries Where's My State Tax Refund? (Updated for 2022) - SmartAsset Refunds COVID-19 Cancellation Credit - Terms & Conditions Company policies and passenger rights are determined by the ferry operators and the relevant authorities and not by Ferryhopper. Kind regards, Maya from Direct Ferries. I emailed Direct Ferries immediately with evidence of no Marlin route, our new tickets and advice provided by the operators. !Their website wont allow you to amend a booking and make changes yourself so you are forced to call them and then they charge you a premium to do soStay FAR FAR FAR FAR AWAY!!!!!!! How we will print them is our big mystery, maybe they will work from a phone. Given the extraordinary circumstances surrounding the COVID-19 pandemic, we have adopted some temporary changes to our cancellation policy.
Terrible service, maybe not a scam but don't use them. Since 2006, Grimaldi has been offering the only direct Ro/Ro-container service between No Kind regards, Direct Ferries Team PC Patrick Crossan 8 reviews GB Dec 16, 2022 Scam Site: Scam Site: Some of the add-ons on this site are powered by. up to 15% off Stockholm-Helsinki, Ventouris Ferries: save on your 2023 sailings, Denmark Norway: bring your car for FREE. on an island), you can return your tickets to any local travel agency that collaborates with the ferry company you booked your trip with. Holidaymakers struggle to get refunds. I made reservations
Direct Ferries Reviews Click on a category below to reveal the related questions. Refund requests must be submitted prior to the product expiration date. Our 'FAQ' database contains the questions and answer to the most common queries made about booking and travelling by ferry! Click here to visit our dedicated page for further information on the COVID-19 situation, including vouchers, cancellations, refunds and sailing changes. I have NOT picked up my ferry tickets. You should thus make sure that all passenger details are written exactly as they appear on your personal documents. Marchesboy said: Brittany Ferries have cancelled my sailing on May 3 to Santander. WebThough partners can still pick up riders from the airport, due to issues with overcrowding, partners must now be outside of the airport area in order to receive a request. Location is not clear? The matter is starting to get urgent, but still no response. I will never book with this company again and I advise others to steer clear. Your help will truly be appreciated. The account will stay blocked until dispute will be resolved.
Brittany Ferries If you are still in Athens or planning to visit after your trip, you can return your tickets to Ferryhoppers offices at Andrea Syggrou Av.
refunds You will save yourself money and hassle by booking direct. Now looking forward to our up coming adventure. We also ensure all reviews are published without moderation. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Ferry Tickets Changes, Cancellations & Refunds | Ferryhopper You can check the status of your refund using IRS Wheres My Refund? Dear Sue Sturgeon,Thank you for your feedback. I think a lot of companies hoped people would accept vouchers to help with cash flow but legally if they cancel I think they have to give you a cash refund. Bought wrong ticket because they shower wrong results. Location: -3 min walk from Trafarias Ferry docks -25 min from Santa Maria de Belm by ferry -25 min from Marqus Pombal by car -12 min from Pragal train station offering direct access to the Portuguese railroad sytem. You can find your booking reference number at the top of your confirmation email. I would recommend that no one uses Direct ferries. My experience of using Direct Ferries was a good job, very well done. So cross. The transaction was quoted in dollars and as I was in Barbados I presumed it was in that currency so I paid $1400. How cool is that? Although the responses were generally quick I had much correspondence from many different agents. The costumer service is unhelpful, as they cannot do anything about it, even though I described my whole situation. Also paid 28 pounds for lounge sea view experince, later to find out that children under the age of 8 are not allowed in the lounge. Direct Ferries wont refund me and they wont let me board unless me and my son show passport or driving licence which we dont have. According to the General Data Protection Regulation (EU) 2016/679 (GDPR), if you wish to change or cancel a ticket on behalf of another passenger, you must contact us from the same email address or phone number used for the booking. The amount you'll be refunded when you cancel your booking will depend on the booking terms of the ferry company you're sailing with and the type of ticket you have booked.
Direct Deposit (Electronic Funds Transfer It goes against our guidelines to offer incentives for reviews. DirectFerries.co.uk - the one stop ferry shop, a brand of Direct Ferries Ltd - all rights reserved. roundtrip from Buenos Aries to Montevideo for Colonial Ferries for Feb 5-6 but came down with covid..
Direct Ferries The ticket included passage for myself, my dog and a small car. Luckily I had saved a screen shot of the receipt of the payment so have been able to save the booking reference number. Once they have your money they write you off.
Please note that if the ferry company does not offer an e-ticket option, you will have to pick up your paper tickets from our offices in the center of Athens or have them delivered to you via courier.
Cancellation fees I even tried to take a person off and they wanted 214?! WSF is the largest operating public ferry system in the US! Find the crossing you want and book your ferry ticket in just a few steps.We have over 1 million ferry fares being compared every day, and destinations available all around the world, so book your tickets with Direct Ferries today for a seamless travel experience. Directferries.nl biedt u de mogelijkheid om de grootste keuze van veerdiensten in Europa en daarbuiten te vergelijken bij alle grote veerbootmaatschappijen zodat u gegarandeerd bespaart op de ticketprijs. We also provide an outline of the rules on passenger rights as detailed by the relevant authorities. Wondering what happens if your ferry travel plans change? Examples of reimbursement requests include: Note: Disputed fares must be submitted within 30 days of purchase. Ferryhopper applies a small modification fee of 6 (euros) per booking. I recommend anyone to avoid you at l cost.Kind regards,Arkadiusz Lewandowski. WebA horrible experience. With holidaymakers still owed millions of pounds for cancelled holidays and flights, many will be reluctant to rebook if their trip is cancelled. When amending your booking you'll be charged for the fare difference, if any, and an amendment fee. Normally if the tree is dead, hazardous, planted too close to your home or not considered significant due to its small size you should be able to remove it We were due to travel from Portsmouth to St Malo at Easter but it was cancelled due to Covid-19. On advise from someone on another site I emailed the top man at Brittany Ferries, Christophe Mathieu and a refund was authorised in days. Dont understand that.
Direct Ferries Reviews | Read Customer Service Reviews of Imagine the cost for the companies if they were liable for compensation like that airlines have to pay for delays. Point blank refused and they sent a refund without any messages to inform me. WebUpdate booking to add or remove feet to vehicle length (for vehicles more than 20 ft. long only): pay or receive refund for any price difference subject to space availability. Please send any questions or comments to: help@poferries.com or submit an enquiry. It appears that my problem with Direct Ferries is not unique, they have a history, according to reviews on this site, of very poor responses and no responses at all to customer services issues. Please be aware that in most cases there will be a fee charged for any amendments unless you have purchased our Cancellation Cover. Visit our customer service page to find useful information on travelling by ferry, our FAQs, and how to contact us for help with your booking, Balearics: up to 50% OFF with Trasmed GLE, Tallink Silja: reduced fares on Helsinki - Tallinn, Exclusive! This depends on the type of ticket you have booked, but in most cases you will be able to amend your booking. pack jumper cables, ice scraper, warm clothing, snacks and water. But apparently they said they have no record of it. Channel House How long does it take for the refund to appear in my bank account? This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register. Next day (day 4) I was given an hour in which to payfor an amendment, which I did. I tried to amend my booking several times.