Is the $50 replacement policy a lifetime thing? 1359 Down River Drive. Sent it to G Loomis under the "lifetime warranty" and expected a replacement with minimal hassle. Clear editor. As I was afraid, I was referred back to Loomis, they said Loomis would not allow them to exchange it at the store. First Name Last Name Email Address Phone Number Company Number of Locations/Branches City State Select ZIP Code Areas of Interest Hopefully I'll get it by then, but even if I don't it's nice to pass along a positive customer service story. We are in a unique situation that creates chaos. Messages 22 Reaction score 10. We love our customers, so please feel free to visit us during normal business hours. Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). I really dont like complaining and would much rather postabout how great something is. sentiment_satisfied sentiment_neutral sentiment_dissatisfied G-Loomis Inquiry Form Please fill out all the fields and click Submit View customer complaints of G Loomis Inc, BBB helps resolve disputes with the services or products a business provides. So for the rod that I broke in the window, I used the G.Loomis Xpeditor Service. Mark Perry 67,661 See Also: G.loomis customer service phone number Preview / Show details . https://t.co/RBzCkjIPCx, 2021 The Loomis Company For fly rods more than 15 years old, the Xpeditor service fee is $250. Brampton, ON Canada, L6T 5S6. And now instead of returning the entire broken rod within 30 days after your replacement rod arrives, all we ask is for is the logo section of the blank for identification purposes." I am glad your experiences were better. I work for a small company with slim margins. Depending on the rod series, the Xpeditor Service for casting and spinning rods range from $100 to $175, while fly rods range from $125 to $275. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). If you are considering purchasing a G Loomis rodyou may want to factor this into your equation. I also understand that to get the extreme sensitivity out of these rods and from other comparable brands you typically have to expect to give up a little durability. "If it does happen, call the G. Loomis toll-free customer service line (877-577-0600), and our staff will walk you through the process. A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Jig and Worm Casting Rods draw from more than forty years of technology, innovation, and design to meet the performance demand of today's avid bass angler. I wouldnt buy another Loomis rod if it automatically set the hook. We have become too dependent on other countries cheap labor pool. 610-374-4040. . , , , 96 : KMS 2022 23 , , , : , Get subsidy to buy machinery and equipment | , 3 . Be the first to hear about products releases, news and events. 3 Adams Central 47, No. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. It was as much about the indifferent attitude by the representative. How We Are Here for You Centralized contact and local account management available via national account management teams, local branch account management teams, branch contacts, and the Loomis Customer Contact Center. Email * Phone * I am interested , We have received your contact form submission. A career at Loomis comes with many advantages. Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern. If your registered rod is damaged or broken, this program provides a same-model replacement for a very fair price. With an extensive in-house IT and development team, we have the means to develop proprietary platforms to manage and improve how we service our customers. Doing so unlocks access to our comprehensive Xpeditor replacement program and other warranty options should you require support in the future. I would be more understanding if the customer service part hadnt been so bad. National Customer Service
Use this page to find answers for your general questions about Loomis and its services. Will be the last time for me. instructions are on the form. If you have a Customer Account, Phone 608 , See Also: Phone Number Preview / Show details, Loomis Insurance Services is committed to providing you with the best customer service to meet your insurance needs. Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form.
Contact us. These facilities are not open to the public! Phone: 1-877-577-0600. Chaska, MN 55318 Name * First Last. I agree it should not break in the first place, that's why I stressed to them that I did not want to have not even a penny out of my pocket for a replacement and they agreed. I actually rarely post bad reviews. . We try to reply to inquiries within 24-48 hours. I wouldnt buy another Loomis rod if it automatically set the hook. 201 Westcreek Blvd
I was very appreciative of this, and they even told me they would try and mail it out today so I would have it for a tourney this Saturday. Derek 67,919. For billing or invoice related questions email click
Hopefully others have a different experience. Copyright 1997-2023 The Ultimate Bass Fishing Resource Guide LLC All rights reserved. Our contact details are: G.Loomis 1359 Down River DrWoodland, Washington 98674 Phone: , Loomis International (US) LLC 130 Sheridan Blvd. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. Register your G. Loomis rod within 30 days of purchase. If the guy had even one ounce of care about the deal I would have been more understanding. Be the first to hear about products releases, news and events. Jul 2, 2021 . Your previous content has been restored. Choose from the options below and find the answers you need. Every company is different, and has different challenges. Your link has been automatically embedded. Took it fishing a few weekends ago. For complete details on G. Loomis' limited lifetime warranty and the Xpeditor Service, how to register the rod, initiate a claim . I stated that since it broke on a fish and was not abused I didn't want to be out any cash. here, To submit a claim for a lost or damaged parcel, please email your claim form, cost invoice, waybill or manifest to: claims@Loomis-Express.com, Please note this email is only for claims related matters. Box 7011 Wyomissing, PA 19610 Phone 610-374-4040 Fax 610-374-6578 [emailprotected] See All Locations The Loomis , See Also: G loomis customer service Preview / Show details, Contact us. growth mindset activities for high school pdf A career at Loomis comes with many advantages. 2 Bridgeport 44. G. Loomis. Checking on a claim? it states in thier policy they will match it up with the most closely rated rod they have. Nor may it be copied, published, rewritten, or redistributed. Its only $20 if you have the time to wait on it, Gloomis rocks love the CS have only had to use it twice hahahah. Normally there is no wait on replacement. 850 N Park Road Pretty good deal there too. You may get lucky and get the new version. I hear you. Display as a link instead, I had rodthat I broke earlier this year. You must have JavaScript enabled to use this form. As a Loomis client we understand your need to have shipments delivered back to you and your customers as quickly and efficiently as possible. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. I was told I may get my replace sometime this month. We are experiencing delays in parts of Canada due to weather. The first rod they said 2-3 months and it was less than 3 weeks. Contact us - G. Loomis US Contact us IMPORTANT! Woodland, Washington 98674. Visit our Support Centre. Tweet. My Fenwick lost the last 3 at the tip on 08/02. Sales Contact. For all other requests, please select the appropriate contact from the above and all Customer Service related matter, please contact our Customer Service via Live Chat or by calling 1-855-256-6647, Home
Contact us. Loomis Customer Service throssing Aug 13, 2021 T throssing Well-known member Messages 361 Reaction score 3 Location Lyons, CO Aug 13, 2021 #1 I have been a devoted G Loomis customer for decades, but this is now going to change, based on my recent experience with their warranty department. An online web portal fornews, views and reviewson Agriculture, reaches out to theIndian FARMERfortransforming them into agripreneurswith free accessto any information they might need for their farming operations and for diversifying into value-added vistas. G. Loomis rods are covered by a Limited Lifetime Warranty against non-conformities in workmanship and materials for the life of the original owner. This material may not be posted on another website. Contact Us We Are Here to Help Our customer-support hours are from 6:30 AM to 11:30 PM CT every day (including holidays). Transition and implementation support is in place to assist and alleviate issues during transitions to Loomis services, whether you are new to the industry or just new to Loomis. charge the shipping ($20) to get it back to you. Yes, the $50 is a lifetime deal and it's also my understanding that no receipt is required. Contact Us New Business Inquiries Customer Support Careers General Inquiries Get in touch with the Loomis sales support team and learn more about how our cash management solutions can help streamline your business. For full terms, details and instructions on starting a claim, follow the link above. I broke a couple Loomis rods this year (not a good year for me in that department) and both were sent within a couple weeks. By Loomis Development is actively seeking raw , Contact Us.
Contact Us, Have a question? Reach our Customer Contact Center by calling 877.877.0560 from 6:30 AM to 11:30 PM CT every day or by completing the provided form. I know the $175 is steep for the Conquest but sometimes the Xpeditor service is worth it. Interesting how that works.if your willing to pay for something your supposed to get as part of the promise when you buy the product, all of sudden everything operates like it should. Learn more about the benefits of MyLoomis. If the tip-section of your multi-piece rod has been damaged, weve got you covered. I called Loomis first thing this morning and they told me about the two options I had already read about online, both would cost me money (postage or $50). Especially when other companies in the same industry are performing much better. Copyright 2023 Loomis Armored US, LLC. With JetSure, we reimburse you up to 50% of your financial losses due to an aircraft AOG event. I have a part from Daiwa that is delayed about three months. Loomis customer service. Sorry, but the page you are looking for doesn't exist. . You cannot paste images directly. Brampton, ON Canada, L6T 5S6. I bought a Conquest and the tip broke on the very first fish I caught with it. G Loomis Inc Rating Overall satisfaction rating Address: 1359 Down River Dr, Woodland, Washington, United States, 98674-9546 Web: www.gloomis.com Add contact information for G Loomis Inc Add new contacts A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated That's too bad for you. Our Xpeditor Service is a no-fault, no questions asked replacement program designed to get you back on the water fast (U.S. And Canada customers only). Our CollectShip service provides you with options to make it easier to process shipments. It's just been my experience for the last 25 years including up until 8 months ago, every time I've had even the smallest issue it's been taken care of quickly. gatlinburg civil war museum; premarital counseling grand rapids, mi. I am not at all indifferent to the impact of COVID. Maybe you had bad luck with them. Follow a few simple steps to receive a replacement tip. Webcontactus.com, List Of 34 High Traffic Classified Ad Sites Where You Can Post, Lockout And Tagout Policy For Enter Company Name, Literary Terms General Ela Vocabulary Oxacorg, Lavik 4 Page Brochure For Web Lavikshanthi, Lautocadhome Clayoutsrdcatalog Pdfsc10177102, List Of Microsoft Word Exercises For Student Delhi Police, Lawn Care Flyer Template Pdf Tadirexexexweeblycom, Last Updated January 2022 Northwestern University, Leadership Decision Making Terrabiz Group, Legal Assistance Resources Fort Bend County Libraries, Life Care Planning Arizona Attorney General, Letter Requesting Updated Contact Information, Linkedin Summary Examples Customer Service, Live Location Of Mobile Number United States, Lowes District Manager Contact Information. But, it should be able to lift a one pound fish, glad they saw my point and shipped out a new one at no charge. Being understanding of a company during these times is everyone's own deal. Customer Services | Start a Warranty Claim, Register your Rod, Discover the Xpeditor Tip Program, Explore Xpeditor Services - G. Loomis US Free ground shipping on orders over $35 Find a Retailer Region: United States Conventional Fly Apparel & Gear About Us Support How Can We Help? "We completely understand the frustration anglers experience from either a defect that . You can do an expedited shipment for like $50.00 and they will go ahead and ship you a new one before they get your broken one. dyson ball animal pro plus hard to push. Please refer to our service alert section for updates. One of the breaks was even with the top of the 1st guide, which almost certainly indicates an issue with the manufacturing process. Every thing in between too. All rights reserved. You can post now and register later. Loomis Express
A legendary reimagination of an iconic series of actions, the G. Loomis NRX+ Mag Bass Casting Rods are built with the most advanced technologies, construction processes, and componentry with an emphasis on universal actions and tapers to give anglers the all-around performing rods. Regardless of the situation, there is a dedicated support or account resource ready to help. They send you the new rod and you send them the old one back. Contact Loomis. 427 Pido Road Peterborough, ON K9J 6X7. 850 N. Park RoadP.O. For immediate assistance simply click on the live chat button to start a conversation
TFI International consists of wholly-owned, independent subsidiaries, each of which is recognized for its unparalleled expertise. It is not prejudicial to state the facts of what happened and the results of those actions. This is critical. Thread starter logan1994vh; Start date Jul 2, 2021; L. logan1994vh Member. Out of curiosity I called Dobyns and St. Croix with the following results: - Dobyns - my call was answered immediately - the rep stated that returns are processed typically same day or next day and entire process takes 2 weeks max. This allows merchants to "see what you see" and take actions on your behalf in order to provide better assistance. Contact - Loomis Contact Name First Last Email I would like more information about: Property & Casualty Employee Benefits Personal Insurance Aviation Insurance Marine & Boat Insurance Franchise Programs School Programs Other (describe briefly below) CAPTCHA The Loomis Company was established with one thing in mind, Customer Care. Our services include property & casualty, marine & aviation, employee benefits and personal insurance. 201 Westcreek Blvd. Outside of Canada please call 1-905-460-2530, Our call centre hours are: Monday to Friday 08:00 to 20:00 Eastern, Quebec 08:00-17:00 Eastern, Write us at:
For warranty questions, click here. I don't know if other rod manufacturers are in the same boat or not but this is not what I expected. "That's a really difficult loss," Loomis . Copyright 2023 Loomis Armored US, LLC. I broke the tip section of my Loomis rod in early July. 1-866-662-0021
Send them the rod with $20 and you will get a brand new one to replace it within a couple of weeks. Final score: No. This is a simple, solution to your AOG related financial losses. gloomis replaced it no problem, i just had to pay the shipping. Warranty Same for me. My partner saw it happen and was shocked a fish that small broke the rod. The Loomis company has established satellite offices in New York and Florida. Xpeditor Our Xpeditor Service is a no-fault, "no questions asked" replacement program designed to get you back on the water fast (U.S. And Canada customers only). Following the call, I immediately received an email stating that my replacement rod was expected to ship on June 24 (already a week in the past). For general questions, please use the form below or call.