There are plenty of toys, activities, anything that you can think about. Aside from the small bugs in the room (I'm sure fumigation can sort this out), we had the best stay in the hotel and enjoyed great service throughout the day. The hotel was nice, not great, just because it isnt a great hotel. See more questions & answers about this hotel from the Tripadvisor community. We regret to hear that our rooms condition did not match your expectations and wish to express our sincere apologies. It is our pleasure to hear that your kids had an amazing time with our Kids club team, who are giving their best, genuinely to deliver a unique experience. This was our most awfully and best Holidays we ever had. Thank you for staying and celebrating your honeymoon with us here, in Mauritius. Maybe at least this here reaches the management. Which room amenities are available at Long Beach Mauritius? So, so grateful. I look forward to welcome you for other great moments. Conclude your experience by . They would see me caring my little one and run to give me a hand with my luggage or bring her. Tripadvisor performs checks on reviews. What an absolutely beautiful resort with simply wonderful staff! The hotel is fabulous in many ways. The only recommendations I would have to the hotel management is that the staff often looked "under the water" and still would smile and take care. It was a great experience with Hotel Long Beach. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. Do not miss also to treat yourself well at the Spa. They have a great formula to cater for, Dear Francois, Many thanks for sharing your fantastic review concerning your recent stay at Longbeach Mauritius through Trip Advisor. What to do What to Do in the Hotel's Region Golf - West . I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. Pool and beach experience both fantastic. He made sure that we enjoy the hotel at the maximum and we certainly did. We had taken with great care your feedback and extend our apologies for the inconvenience encountered. Facilities were quite good but some in need of TLC. We particularly loved the spacious, well maintained grounds, the international quality restaurants and the beach location. Warm regards, Christian Jaquier. When he went there one afternoon they were expecting him with his favourite paw patrol prints to colour. I certainly look forward to the pleasure of welcoming you again on a next visit to our resort. A Sun Resorts property, Long Beach Golf & Spa Resort is located on the east coast, along one of the island's longest and widest natural beaches. Also, thank you for mentioning those who have had the privilege of looking after you during your stay. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. I was having a few massages and facial rituals, all very relaxing and refreshing. All the best wishes for them. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. What are some restaurants close to Long Beach Mauritius? Hotel services was great. beach is very nice. Sincerely, Christian Jaquier, Great place to spend a beachy holiday and playing golf at ANAHITA GOLF COURSE, Beautiful beach, it was great to have an ocean front room, specially the staff have been amazing - they are well trained and customer orientated - the chief of the restaurant and his team where looking great after all guests and their special requests - Mr. Tony and his team did a great job and also the driver Mr. Baba was taking care for the shuttle to the golf course in a special way - we have never had such an experience before. Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. It is a relatively small hotel, and in the beach there isnt many people around. Variety of restaurants and quality and selection of food exceeds expactions. Looking forward to welcome you in a nearest future at Long Beach Mauritius. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Best regards, Christian Jaquier, Adults Only and Adult Friendly Resorts Mauritius, Hotels near Aquacity Belle Mare Watersports. Also when you come too late (half an hour before the official end) you really have to insist to get the fruits they serve earlier. In response to your concerns, we regret that the service was not up to your expectation. Struggled to get a decent coffee some mornings which is important to me. Thank you for your excellent feedback, which I will be delighted to share with my team. Finding excuses instead of solutions and in the end trying to make the guest dealing with it- that is simply not what you would call guest service. Our Management connected with you all along your journey and hope we covered the above-mentioned comments as much as we could. We were just beyond tired but it seemed like "the right hand didn't know what the left was doing" (and some simply dont care because I asked for the manager and nobody took care of that) and excuse were made. Our room was very nice but had a bit of a funny smell in the wardrobe. It is always a pleasure to read that our guests are satisfied with the service, the layout and the location that we provide at our Resorts. We are delighted to read that you have enjoyed your stay with us as well as the facilities and services offered, especially Mr. Vimal Rambhojun, our associate, who will be fully recognized for his outstanding performance. What are some of the property amenities at Long Beach Mauritius? We also got our room finally at 4 o clock pm (we arrived at 9 in the morning- promised to get a room by 2 pm) after several issues and changes and stayed without our luggage the entire day. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Overall service quality is outstanding. Does Long Beach Mauritius have any great views? The personal service we received was outstanding; any small niggles we had were promptly and efficiently sorted out. Please see our partners for more details. When we arrived they tried to tell us that it was the agencys fault and we should deal with it. (The light doesnt work in some of the lamps in the new room, there is only one bathrobe for 2 guests). This is the version of our website addressed to speakers of English in South Africa. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. Its 255 rooms are harmoniously arranged in three semi-circles with wonderful views over the crystal-clear waters of the lagoon, the coral reef and the Indian Ocean beyond. They dont realize when you sit down at breakfast. Special thanks must got to Morna and Isabelle who appeared to go above and beyond the call of duty to make my daughters wedding a very special occasion indeed and we all felt very special. What are some restaurants close to Long Beach Mauritius? Eventually i don't regret spending my birthday there. He was a great kind person. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. Thank you for staying with us and celebrating your birthday at our resort. Yes, it conveniently offers a business centre, meeting rooms, and a banquet room. Pointe de Flacq, 41602 Belle Mare, Mauritius - Great location - show map After booking, all of the property's details, including telephone and address, are provided in your booking confirmation and your account. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. He made sure that we enjoy the hotel at the maximum and we certainly did. It is simply not 5 star. Taxes and fees that are shown are estimates only. Please rest assured that we have taken your constructive feedback on board and will ensure that all our guests will only get the very best in all aspects of their stay. It was a superior sea view room. 8.7 Excellent beach. The first 2 coffee tabs are for free, then you have to pay (where else on the globe in a five star?). Taxes and fees that are shown are estimates only. Your feedback is a great source of motivation for us as we try to achieve even higher standards of service and care. With sincere regards, Jean-Marc Ma-Poon, We travelled as a party of ten to Long Beach for my Daughters wedding. Anahita Golf course one of the best. Thank you for your review once again and for being our ambassador. Warm regards, Christian Jaquier. Coastal Road, Belle Mare, Mauritius 41601. Didnt rate the breakfast experience very highly as there was a bottle neck by the egg section which caused a bit of a crush. Really, do not miss your chance visiting this place. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. Kindness, being our moto, will remain our top priority to make you experience the beauty of Mauritius. It's simply the little things that make the subtle difference. Dear Guest, It fills me with great pride to learn of your great experience here at Long Beach Mauritius. more. Tripadvisor gives a Travellers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor. May Allah bless him. From the waiting staff, the bar, the beach all done with a smile. (We were here 12 years ago and it was a different experience) I dont want to hear another apology, I want things to work and just have a relaxing time. We look forward to welcoming you back to your home away from home in the not so distant future. We recommend calling ahead to confirm details. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. Real opinions. We got refunded later (as the transfer was already paid and mistakes can happen) but from a five star hotel I expect that they deal with the agency which they are working. At the heart of the resort is the piazza, with restaurants, bars and shops surrounding the chic central square. Variety of restaurants and quality and selection of food exceeds expactions. But first things first: we had issues with our airport transport as we booked via an agency and we were not able to reach the hotel so we took a taxi. Loane down at the Tides restaurant took such great care of us every day, thank you! We recommend calling ahead to confirm details. I am delighted to read that you have enjoyed your stay with us as well as the facilities, service and our boat house. We shall surely share your comments with the whole team which shall definitely act as a boost. Your satisfaction is the greatest reward of the team, and certainly will act as a source of motivation to perform even better. I guess it was reserved for someone else. Dear Guests, Many thanks for sharing your fantastic review concerning your most recent holidays through Trip Advisor. Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Our team checks each review posted on the site disputed by our community as not meeting our. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. It is a very well thought hotel, architecture and facilities wise, offers a great choice of restaurants and overall activities, the food is Excellent, both choice and quality wise, the team always there to make sure that everything meets your needs and very good presence of management, who are much around to ensure that all is going well. May Allah bless him. Thank you for your appreciation, excellent rating and high recommendation. Are any cleaning services offered at Long Beach Mauritius? From the moment of our arrival to the moment we left the service at the hotel was impeccable. Coastal Road, Belle Mare, Mauritius 41601, The excellent service and warm welcome received at Hasu Restaurant. The room was perfect with a gorgeous view and a short few steps to the beautiful sea. With a choice of 5 restaurants, and an extensive range of activities including preferred access to the Ile aux Cerfs Golf Club, your holiday at Long Beach Mauritius are a long way from ordinary. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. The Long Beach Hotel had various activities and honeymoon privileges. Long Beach Mauritius: high service quality and best food; rooms worn out and renovation required. Are any cleaning services offered at Long Beach Mauritius? Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. Is parking available at Long Beach Mauritius? Tripadvisor performs checks on reviews. Review collected in partnership with this hotel. Does Long Beach Mauritius have airport transportation? Dear Guests, Thank you for your Fantastic comments about your recent holiday at Longbeac h Mauritius and the time spent to share them on Trip Advisor. While we weren't particularly bothered about this, the staff could not have, Dear Guest, I would like to thank you for staying at our resort and also for taking the time to write a review of your experience. I guess it was reserved for someone else. I sincerely hope to welcome you back amongst, whereby we shall have the opportunity to prove that the experiences you lived is not the level of service we provide to our valued guests. My son saw some Paw Patrol toys and they were happy to rent them to him (for free) to play during our stay. Warmest regards, Christian Jaquier, We have just returned from a planned 10 night stay (extended to 12) at Long Beach. We will share your reviews with all the staff and it will definitely a boost for all of us. It took five times to get a simple black iced coffee, my napkin was dirty, there is only one kind of cheese..it is simply not a five star breakfast. The entire team and I look very much forward to welcoming you back to our resort. Call us. Also the room does not look like in the pictures. You will love it as we did! The food at each of the restaurants was amazing but special mention needs to go to Elvis at Hasu who looked after us beautifully; Rohan who booked us our fabulous Valentines meal and Celine who took great care of us all week at breakfast and lunch. Shannon, from the Spa team, will be pleased to hear that she offered an exceptional treatment, and will surely be recognized. Own or manage this property? Please see our partners for more details. If the system detects something that potentially contradicts our. Opened in 2011, it is an elegant and affable holiday resort featuring a unique blend of island chic architecture and tropical landscape. Thank you for your excellent feedback, which I will be delighted to share with my team. The team led by Christian could not do enough for us. Yours sincerely, Christian Jaquier, We recently came for my birthday and we really enjoyed it, all thanks to Mr Vimal Rambhojun at the main bar area. We really did not know much about the specialty of Hasu, so we asked Mr. Adesh himself to surprise us with the best dishes. I do not know from where to start we were travelling with 2 toddlers, 1.5y old and 3.5y old, staying at a villa on the beach for a week. They bring you tea but no cups, etc. Payments made by partners impact the order of prices displayed. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. I am glad that you have had an enjoyable stay, and that the resort facilities and services offered were to your convenience. However, your appreciation on the Golf and our restaurants have been well acknowledged and shared. (Ive been in kanuhura, from Sun Resorts and is way too much better than Long Beach). The resort itself is beautiful. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. We had a nice family room with plenty of space for the four of us and just a short walk to the beach, to the boathouse, to the restaurants, to the pool and also to the gym and the teens club - and I must say, we did go to all of these places daily for we did not want to miss on anything! We had to extend our stay due to cyclone Freddy which could have been stressful but the whole experience was managed perfectly with as little disruption as possible by the management. Overall everything was great but what really made our experience was the friendly hospitality we received from staff all over the resort.